This position assists with the management of web environment design, deployment, development and maintenance activities; perform testing and quality assurance of web sites and web applications. focuses on digital content development and management, look and feel, and the user experience; works closely with staff and management throughout the organization to ensure that project teams' web-based communications goals are clearly defined and met.
ROLE FUNCTIONS:
Oversees digital communication channels, mini-sites, and applications to align with corporate communication strategy and technology roadmaps. Works with website developers and editorial content contributors to meet business needs and requirements, while also identifying new opportunities. Maintains and advances internet and intranet web content and integrated applications. Serves as Subject Matter Expert (SME) and coaches business units and function groups to create consistent, value-oriented messaging.
Lead the change processes for all sections of internal and/or customer-facing web pages. Perform constant quality assurance and proofreading checks to ensure all products are posted properly and with accuracy, including correct language, grammar, spelling and style and compliance with section 508.
Provides leadership and guidance to junior staff by overseeing the development of web site technical architecture, database design and user interface including programming requirements. Participates in various aspects of website design, content development, web analytics, testing, content management, and usability testing. Understands reviewing web analytics to ensure good web design and usability standards are met.
Maintains, edits, approves and publishes web content with periodic audits. Develops detailed test plans, execute system test cases and provide feedback. Develops and recommends solutions based on business analysis.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level: Bachelor's Degree
Experience: 8 years experience in web content management with progressively responsible web project management experience
In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
CMS Administration experience
Content Strategy is preferrable
Site search capabilities, Knowledge Taxonomy, Google Analytics background/Web Analytics.
User Experience
Information Architecture
Pref- Liferay Experience
Preferred Qualifications
Knowledge, Skills and Abilities (KSAs)
Ability to work independently to manage multiple projects while keeping content owners informed of the progress of their general web edits and aware of any potential problems., Expert
Ability to think globally and understand how content edits on one area of any particular web property may impact other areas of and/or related websites., Expert
Ability to communicate challenges in a non-technical manner to internal content/business owners is important., Expert
Proficiency with web content management systems (TeamSite, SharePoint, etc.)., Expert
Proficiency with web usability methodology and standards., Expert
Expertise with web development software and coding (i.e. Dreamweaver, Adobe Professional, HTML, CSS, etc.), Advanced
Experience with managing digital media, including web-based video, audio files., Advanced
