TeleTech

Information System Security Officer, Lead

TeleTech$99K — $225K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of ISSO experience within federal or government contractor roles
  • Experience with RMF processes and security authorization packages
  • Supervisory experience with ISSO personnel and project priorities
  • Familiarity with NIST RMF, FISMA, and federal cybersecurity policies
  • Ability to communicate effectively with diverse teams
  • Public Trust clearance eligibility
  • Bachelor's degree required

Responsibilities

  • Ensure compliance with FISMA, NIST, and federal security policies
  • Advise Authorizing Officials on system security matters
  • Work with IT staff to maintain a strong security posture
  • Implement security controls and support authorization processes
  • Conduct continuous monitoring and system security assessments
  • Manage documentation related to security compliance
  • Address identified system weaknesses and maintain operational security

Benefits

  • Comprehensive health, life, and disability insurance
  • Retirement and financial benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance
Full Job Description
Information System Security Officer, Lead
The Opportunity:

We are seeking an experienced Information Systems Security Officer (ISSO) to support the cybersecurity and compliance needs of a U.S. government agency. The ISSO Lead will be responsible for ensuring the security of agency information systems in compliance with the Federal Information Security Modernization Act (FISMA), National Institute of Standards and Technology (NIST) Special Publications (SP) 800 series, Risk Management Framework (RMF), and other federal security policies, and serving as the principal advisor to the Authorizing Official (AO), System Owner (SO), or CISO on all matters involving the system's security.

You will work closely with system owners, security teams, and IT staff to maintain a strong security posture, implement security controls, and support authorization and risk management processes. You will ensure applicable cybersecurity policies and controls are implemented for the client's existing and new systems and operational security posture consistent with current security policy is maintained. You will ensure timely completion and reporting of required continuous monitoring activities, including system security assessments and POA&M, or other identified system weakness monitoring and resolution.

You Have:
  • 5+ years of experience with ISSO responsibilities within a federal agency or government contractor environment, including information security or cybersecurity
  • Experience supporting security authorization packages through each RMF step, including system categorization, control selection and implementation, security assessment, authorization, and continuous monitoring ensuring required documentation is complete, accurate, and compliant with NIST, FISMA, and agency-specific requirements
  • Experience supervising and directing ISSO personnel supporting a portfolio of federal information systems, establishing priorities, and ensuring consistent implementation of RMF processes, quality, and consistency of security documentation
  • Knowledge of NIST RMF, FISMA, NIST 800-53, RMF, and federal cybersecurity policies
  • Ability to interface with system administrators, auditors, executives, and cross-functional teams effectively
  • Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
  • Bachelor's degree


Nice If You Have:
  • Experience working in a fast-paced team environment, promptly responding to client requests and needs
  • Knowledge of cloud security frameworks such as FedRAMP, Zero Trust architecture, and emerging cybersecurity threats
  • Possession of strong communication skills
  • CISSP, CISM, CISA, Security+, CAP, or CEH Certification


Vetting:

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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