Summary of the Job:

The P2 Engineer in Information Security for FNTS is responsible for the day-to-day maintenance, support, and optimization of security tools and systems. This role provides first-level support while identifying opportunities to enhance operational efficiency and security posture.

About This Role:

Operations & Tool Management

• Conduct daily reviews of all security tools to ensure optimal performance and availability
• Monitor and address broken agents, implementing fixes promptly to maintain security posture
• Apply patches to tools as required, following change management protocols
• Execute deployments as needed, ensuring minimal disruption to operations
• Participate in quarterly standup meetings with tool vendors to discuss roadmaps, outstanding tickets, and required escalations

Customer Support & Triage

• Respond to customer tickets as they are received
• Perform first-level triage to assess urgency, scope, and appropriate resolution path
• Route complex issues to senior engineers with appropriate context and documentation
• Maintain communication with customers throughout the ticket lifecycle

Process Improvement, Governance & Compliance

• Identify opportunities for improvement in deployment models and operational efficiency
• Analyze current processes and make data-driven recommendations for optimization
• Assist with AI governance initiatives as they relate to Information Security
• Conduct spot checks to ensure adherence to established security policies and procedures
• Document audit findings and recommend corrective actions

The Ideal Candidate for This Role:

Required Qualifications

• Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience)
• 2-4 years of experience in information security or systems administration
• Understanding of security tools, monitoring systems, and incident response
• Strong troubleshooting and problem-solving skills
• Excellent communication skills for customer interaction and vendor management

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation:

Compensation range (base pay): $69,616.00-$114,867.00
This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

For additional information regarding compensation and benefits, e-mail FNBO at [redacted]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.


Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.