USAA

Information Management Analyst Lead

USAA$90K — $120K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Data Science, Business, or related field.
  • 6 years of experience in data management or related roles.
  • Proficiency in Project Management methodologies.
  • Familiarity with Agile, Scrum, Kanban, and Scrumban approaches.
  • Experience with data analytics tools like SAS and Squirrel.
  • Knowledge of Data Governance tools including Information Analyzer and Alation.
  • Expertise in BI reporting using Tableau.

Responsibilities

  • Identify and manage risks from business activities.
  • Ensure effective risk monitoring and compliance with policies.
  • Lead process improvement initiatives across cross-functional teams.
  • Update Information Asset Inventories and ensure proper asset classification.
  • Champion adherence to Information Governance standards.
  • Enhance the quality of metadata and manage data lineage.
  • Develop controls to mitigate data quality risks.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) with company contribution and pension plan.
  • Life insurance and parental benefits.
  • Paid time off, including 16 volunteer hours.
  • Continuing education and career path planning support.
Full Job Description
The Opportunity

Employer: United Services Automobile Association

Tasks: Identify and manage existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Follow written risk and compliance policies and procedures for business activities. Leverages advance data management knowledge in support of one or many of the information management practices. Identify and implement process improvements. Lead discussions with cross-functional teams. Align best practices and tools based on business needs. Responsible for the update of Information Asset Inventories and validation to ensure data and assets are classified appropriately. Champion and support delivery of information in accordance with Information Governance standards and data management practices. Integrate Information Management practices into existing processes including ability to incorporate data management practices into new and emerging information technologies. Review and validate metadata repository and metadata association. Improve metadata to add additional value to the organization. Support Data Lineage collection and stitching to ensure complete end to end data flow of critical data. Review, validate, and record data quality information including data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes. Development of controls to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate. Identify and maintain data quality corrective action plans. Support compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks. Analysis of Root Causes to identify existing or merging risks. Identify opportunities to strengthen controls and reduce residual data quality risks. Recommend Master and Reference Data processes and procedures to align with Enterprise Policies and Standards. Create and maintain reference data in accordance to defined processes and procedures. Manage quality and maintenance of master data as it is created. Develop archiving and purging strategies and processes in steward capacity as needed. Partner with IT and Legal to ensure archiving and purging activities of data is in compliance with legal requirements. Support compliance assessment process by identifying and escalating items that may be a risk to the corporation. Partner with IT and other Information Management resources to define and implement Access Management strategies in alignment with Information Governance policies in a Steward capacity. Lead Privacy initiatives through classification and analysis of sensitive data. Ensure compliance and remediation of sensitive data in accordance to defined policies and processes as a steward. May telecommute.

Requirements: Employer will accept a Bachelor's degree in Computer Science, Information Systems, Data Science, Business or related field and 6 years of experience in the job offered or in a related occupation.
  • Project Management;
  • Agile, Scrum, Kanban and Scrumban;
  • Jira;
  • ServiceNow;
  • Data Analytics and reporting using SAS and Squirrel;
  • Data Quality and Data Governance using Information Analyzer, Information Governance Catalog, Alation, and Bigeye;
  • Data and BI reporting using Tableau;
  • Mainframe data review using ISPF, IMS, and DB2;
  • Kafka events; and,
  • Customer Data Management


Relocation assistance is Not Available for this position.

This position is eligible for the Employee Referral Program.

#DNP

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

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