Location: Boston, MA and remote
Product/s: API developer portal
Seeking an Information Architect to join its API Program and lead layout
and structure efforts for business-critical APIs and other developer tools on internal and external facing portals.
This role will work within the API Program product team to help shape the developer portal digital experience using structural logic, research, and content organization.
The opening can be located at the new Boston office and be hybrid or fully remote. It reports directly to the UX lead and will work closely with the UX designers to understand the needs of our users, create information hierarchies and navigation systems that effectively guide them through our product.
As an IA, some specific responsibilities for this role include:
• Conducting user research and analyzing user data to understand how peopleuse our product and what information they need
• Developing and maintaining information architecture documents, including
sitemaps, wireframes, and flowcharts
• Collaborating with UX designers to design and refine the user interface and
user experience
• Communicating the information architecture to the development team and
ensuring that it is implemented correctly
• Participating in user testing to gather feedback and make improvements to the information architecture
The ideal candidate for this position will have a strong understanding of user-centered design principles and experience creating information architectures for web and mobile applications. They should also be comfortable working with a cross-functional team and be able to clearly communicate their ideas and design decisions.
Familiarity with development standards, APIs, and software development processes is highly desired.
Qualifications
• Bachelor's degree or higher
• 5+ years relevant experience; but, for the right candidate, willing to accept 3+ years
• Documentation examples that demonstrate 3+ years experience drafting
flows, maps, and layouts for digital products (B2B, B2B2C and/or B2C).
• Portfolio that shows end to end understanding of the UX process
• Experience with standard toolsets. Figma experience a plus.
• Able to grasp technical concepts, and complex development processes.
• Process-oriented and accustomed to a start-up pace to projects
• Willing to experiment with new ways to organize and deliver content online
Skills
• Adept at producing clean, logical decision trees and diagramming
• A keen eye for identifying points of failure, and future-proofing logic
• Strong communication skills and comfortable with presenting work to
stakeholders
• Autonomous and comfortable juggling multiple, overlapping and, at times,
competing priorities
• Strong interpersonal and organizational skills plus keen attention to detail
• Accustomed to high-tech environments and working with cross-functional
product development, management and design teams that are geographically
dispersed..