Proven design skills across visual, conversational, and strategic methods.
Experience designing for diverse channels such as web, mobile, and automated platforms.
Strong communicator, comfortable engaging with both technical and executive stakeholders.
Solid understanding of web and mobile development principles.
Knowledgeable about design systems and their importance for scalability and efficiency.
Experience collaborating with user research to identify and address customer challenges.
Ability to analyze qualitative and quantitative feedback for data-informed design.
Responsibilities
Lead the design process from ideation through prototyping and testing.
Collaborate with user researchers to identify key customer insights.
Create designs that are visually appealing and functionally effective across multiple platforms.
Facilitate discussions with developers and stakeholders to ensure alignment on design objectives.
Optimize existing design systems for greater usability and impact.
Iterate on designs based on user feedback and data analysis.
Foster a culture of curiosity and continuous improvement in design practices.
Benefits
Collaborative work environment that encourages creativity and innovation.
Opportunities for professional growth and skill development.
Access to user research to inform design decisions.
Flexible work arrangements to promote work-life balance.
Full Job Description
Skills
An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing
Ability to design across all channels including web, native, and automated
Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives
A foundation of development knowledge, both web and mobile
Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
Partnering with user research to understand the customer problems to tackle
Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
