State of Indiana

Individual Tax Compliance and Business Tax Compliance Manager

State of Indiana$85K — $102K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Six years of experience as a Revenue Tax Auditor with the Indiana Department of Revenue.
  • Bachelor's Degree in Accounting, Business, or related field.
  • CPA certification preferred.
  • Advanced knowledge of accounting principles and auditing procedures.
  • Ability to generate data requests and extract information from business records.
  • Thorough knowledge of relevant tax statutes and regulations.
  • Strong interpersonal skills for effective communication with auditors and taxpayers.

Responsibilities

  • Manage the Individual Tax Compliance and Business Tax Compliance Departments through area supervisors.
  • Oversee quality audits conducted by direct report.
  • Analyze department performance and develop business rules to optimize tax recoveries.
  • Drive process improvements and project implementations.
  • Gather and analyze metrics for management reporting and team prioritization.
  • Collaborate with HR for departmental restructuring.
  • Coordinate website content updates to enhance taxpayer self-service capabilities.

Benefits

  • Three medical plan options with RX coverage, plus vision and dental.
  • Wellness Rewards Program offering gift card incentives.
  • Health savings account with state contributions.
  • Deferred compensation 457(b) plan with employer match.
  • Two fully-funded pension plan options.
  • Generous leave policies, including paid New Parent Leave and Childbirth Recovery Leave.
  • Access to an Education Reimbursement Program and Group Life Insurance.
Full Job Description
Salary:

The salary for this position traditionally starts at $85,020.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential elements of the job duties:
  • Manage all aspects of the Individual Tax Compliance and Business Tax Compliance Departments through area supervisors.
    • Manage auditor (direct report) for independent review of quality of returns processed and actions taken by the area.
    • Focus on workflow and inventory thresholds of all discoveries and manage to predetermined SLA's.
    • Analyze results of area's past performance and create business rules that will maximize department tax recoveries while minimizing taxpayer frustration.
    • Utilize these reviews for process efficiencies and improvements.
    • Focus on process improvements and project implementations.
    • Update forms and review impact of legislative annual changes.
    • Gather and analyze metrics for management reporting, process improvements, team management, and creating priorities
    • Manage, organize, and analyze data for various ad hoc projects based on Team needs.
    • Collaborate with HR to restructure and create positions based on needs of the department.
    • Communicate with business area leaders to deliver results.
    • Coordinate website content with process improvements to encourage taxpayer self-serve to relieve Customer Service resource constraints.
    • Analyze analyst performance and oversee appropriate training to provide constant improvement of analyst decisions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:
  • Six (6) years experience as a Revenue Tax Auditor with the Indiana Department of Revenue.
  • CPA certification preferred.
  • Advanced knowledge of the computer programs and applications.
  • Broad knowledge of accounting principles and auditing standards and procedures.
  • Thorough knowledge of statutes, regulations, and case law pertinent to tax compliance.
  • Ability to generate data requests and to extract, evaluate and use information from a variety of business records.
  • Ability to effectively interview and solicit pertinent information from taxpayers and their representatives, some of whom may be uncooperative or hostile.
  • Ability to establish and maintain effective working relationships with co-workers, taxpayers, their representatives, and others involved in the audit process.
  • Ability to travel extensively in the performance of assigned audits.
  • Through knowledge of the principles and techniques of effective supervision and training.
  • Bachelor's Degree in Accounting, Business, or related field with at least 6 years experience as a Revenue Tax Auditor with the Indiana Department of Revenue.
  • CPA certification preferred.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

Current Employee? Click here to apply.

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