Position SummaryThe Indirect Tax Product Classification Specialist is responsible for leading product and service taxability mapping to support accurate indirect tax determination across tax engines. This role serves as a subject matter expert in digital and emerging product taxability and partners closely with Tax Advisory, Tax Technology, IT, and business stakeholders to ensure consistent, defensible, and audit-ready taxability outcomes. The position plays a critical role in translating tax policy and regulatory guidance into executable system logic.
Essential Duties and Responsibilities- Lead product and service taxability mapping efforts, including mapping SKUs, item and service codes, spend categories, and product classes to tax engine categories.
- Maintain and troubleshoot taxability drivers and mapping logic, including product class, usage class, purchase class, spend class, GL/account attributes, and flexible fields.
- Serve as the subject matter expert for digital taxability, including SaaS, cloud-based software, electronically delivered software and content, digital subscriptions, data services, and bundled offerings.
- Interpret and apply U.S. multistate taxability rules for tangible personal property, digital goods, electronic services, bundled transactions, and multi-location use.
- Translate tax policy, statutes, and regulatory guidance into executable tax engine configurations.
- Perform taxability research and analysis for complex or ambiguous items and document conclusions, assumptions, and supporting rationale.
- Collaborate with Tax Advisory and Tax Technology teams to evaluate new or evolving products and maintain approved taxability positions.
- Manage the taxability mapping lifecycle, including effective dating, version control, change management, and periodic reviews.
- Execute quality assurance testing to identify unmapped or mis-mapped items and resolve discrepancies within tax engines and downstream systems.
- Develop and maintain mapping documentation, decision logs, SOPs, and audit-support materials.
- Partner cross functionally with IT, ERP, billing, eCommerce, procurement, and data teams to ensure accurate data alignment and system integration support.
- Support implementation and post-implementation activities, including issue resolution, reconciliation, and audit inquiries.
- Perform other duties as assigned.
Education and Qualifications- Bachelor's degree in Accounting, Tax, Information Systems, Technology, or related field
- 3-5 years of experience in indirect tax, tax technology, or taxability analysis required
- Strong understanding of U.S. multistate sales and use tax principles.
- Demonstrated experience performing product or service taxability mapping associated with a tax determination engine.
- Experience with tax engines and platforms such as Avalara, ONESOURCE, and Vertex.
- Preferred experience with complex industries such as manufacturing, healthcare and life sciences, telecommunications, hospitality, energy, utilities, and natural resources.
- Preferred knowledge of digital products, SaaS, and electronically delivered service taxability.
- Strong research, analytical, and documentation skills.
- High proficiency in Excel and tax data analysis tools.
- Excellent communication skills and ability to collaborate across cross-functional teams.
- Strong organizational skills with attention to detail and quality control.
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This position does not qualify for employment-based sponsorship.
Work Environment & Physical Requirements- Work Schedule: Regular, 40 hours/week
- Travel: Less than 10%
- Physical Activity:
- Prolonged periods of sitting and computer use
- Ability to hear, understand, and distinguish speech and sounds
- Frequent repetitive motions with hands
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