TD Bank

Indigenous Banking Associate

TD Bank • $69K — $98K *
Kelowna, BC V1P 1N7In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Post-secondary degree/diploma or equivalent experience.
  • Experience in financial services or commercial lending support is an asset.
  • Proven organizational skills managing multiple priorities and deadlines.
  • Strong written and verbal communication skills for client-ready materials.
  • Analytical mindset with attention to detail in information gathering.
  • Commitment to Indigenous cultural competency and relationship best practices.
  • Proficient in Microsoft Office and comfortable with learning internal systems.
  • Willingness to travel within the region for community engagement.

Responsibilities

  • Support Regional Manager with portfolio and opportunity tracking activities.
  • Prepare client meeting materials like agendas and pitch decks.
  • Coordinate engagement with internal partners for comprehensive solutions.
  • Assist with onboarding and servicing activities for clients.
  • Support credit processes by gathering and validating information.
  • Maintain high standards of confidentiality and compliance.
  • Contribute to community relationship-building through events and logistics support.
  • Participate in ongoing learning and apply knowledge to enhance client experience.

Benefits

  • Inclusive, barrier-free workplace culture promoting diversity.
  • Opportunity to engage directly with Indigenous communities.
  • Comprehensive training on financial services tailored to Indigenous needs.
Full Job Description
Work Location:
Richmond, British Columbia, Canada

Hours:
37.5

Line of Business:
Personal & Commercial Banking

Pay Details:
$69,700 - $98,400 CAD

Job Description:

Business Banking - Indigenous Banking Group

The Indigenous Banking Group (IBG) is TD's specialized financial services team within Business Banking that supports Indigenous Peoples, businesses, organizations and communities through long-term relationships, tailored financial solutions, and a One TD approach. As an IBG Associate, you'll support Regional Managers and internal partners by coordinating client activities, preparing materials, tracking opportunities, and helping deliver a consistent, respectful client experience.

Job Description
  • This is an exciting introductory experience in the interesting, vital and specialized area of Commercial Banking.
  • You will further learn and expand the fundamentals of commercial lending through financial analysis, risk management and industry analysis. This will give you the ability to work closely with a variety of Indigenous organizations, mid-market businesses, Communities and Peoples as they strive to successfully meet their respective financial goals. Your skills will be put to the test in creating financial services proposals based on the diverse credit, deposits and cash management needs of your clients.

Accountabilities
  • Support IBG Regional Manager(s) with day-to-day portfolio, prospect, and pipeline activities (e.g., meeting coordination, follow-ups, and opportunity tracking in CRM/BB Hub).
  • Prepare client and community meeting materials (agendas, briefing notes, call plans, pitch decks, and term sheet drafts) in partnership with deal teams and credit partners.
  • Coordinate internal partner engagement to deliver One TD solutions (e.g., CPB, Wealth/Indigenous Trust Services, TD Equipment Financing, TD Securities, ESG/Ready Commitment, and others as applicable).
  • Assist with onboarding and servicing activities, including documentation collection, account opening support (where applicable), and issue triage/escalation.
  • Support credit processes by gathering information, validating completeness, and coordinating with Commercial Credit Risk Management (CCRM) and other adjudication partners.
  • Maintain high standards of confidentiality, documentation quality, and compliance; identify and escalate operational, reputational, and regulatory risks as required.
  • Contribute to community presence and relationship-building activities (e.g., events, conferences, and in-community days) through logistics support and post-event follow-up.
  • Participate in continuous learning (cultural competency, Indigenous banking foundations, products/solutions, and relationship methodology) and apply learnings to improve client experience.


Job Requirements
  • Post-secondary degree/diploma or equivalent combination of education and relevant experience.
  • Experience in financial services, business banking, commercial lending support, or relationship management support (asset).
  • Strong organizational skills with proven ability to manage multiple priorities, deadlines, and stakeholders.
  • Strong written and verbal communication skills; ability to create clear, client-ready materials.
  • Analytical mindset and attention to detail (e.g., information gathering, documentation, and data quality in CRM systems).
  • Demonstrated commitment to learning and applying Indigenous cultural competency and relationship best practices.
  • Proficiency with Microsoft Office tools (Word, Excel, PowerPoint) and comfort learning internal systems (e.g., CRM/BB Hub).
  • Ability to travel within the region as required to support community engagement and client meetings (including occasional overnight travel).


Key Success Factors
  • Relationship-first mindset grounded in respect, trust, and reciprocity.
  • Comfort working across multiple lines of business to bring the right partners together.
  • Good judgement: knows when to proceed, when to ask questions, and when to escalate.
  • Ability to operate effectively in a dynamic environment (changing schedules, travel logistics, and complex files).
  • Commitment to delivering legendary client experience while acting like an owner and protecting the Bank.


Inclusion

TD is committed to fostering an inclusive, barrier-free workplace. We encourage applications from Indigenous Peoples (First Nations, Inuit and Métis) and from all qualified candidates. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.

Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Finance & Insurance
Net Income
-$6.9 million
5 Year Trend
+6.6%
* Ladders Estimates

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