Fastly

Inbound Sales Development Representative

Fastly • $73K — $87K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in sales or lead generation roles.
  • Proven success in a metrics-driven culture.
  • Strong interpersonal communication skills for relationship building.
  • Ability to identify customer requirements and business challenges.
  • A strong desire to learn and self-improve.
  • Adaptability and professionalism in a fast-paced environment.
  • Capability to proactively resolve problems and develop solutions.

Responsibilities

  • Engage and qualify leads from marketing activities and inquiries.
  • Educate prospects about Fastly's products and value.
  • Conduct discovery conversations focused on client needs.
  • Manage and nurture leads through timely follow-up.
  • Collaborate with sales and marketing teams for customer experience.
  • Maintain accurate records in Salesforce and other tools.
  • Continuously learn about the industry and improve sales skills.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Family planning and mental health support services.
  • Flexible vacation policy and up to 18 days of paid sick leave.
  • 401(k) plan with company match.
  • Employee Stock Purchase Program.
  • 11 paid local holidays and wellness days.
Full Job Description
Inbound Sales Development Representative

Fastly is looking for individuals who are passionate about creating an extraordinary customer experience and are motivated to grow their career in B2B software sales. Your efforts will directly contribute to Fastly's top-line revenue growth by engaging with prospective customers who have expressed interest in our solutions.

As an Inbound Sales Development Representative, you will be responsible for responding to and qualifying inbound leads, educating prospects on Fastly's platform, and partnering closely with Sales and Marketing to convert interest into qualified opportunities. This role is ideal for someone who is curious, coachable, eager to learn, and excited to build a strong foundation in technology sales while gaining deep exposure to Fastly's products and customers.

The ideal candidate is customer-focused, highly organized, motivated by career growth in tech sales, and excited to develop their skills in a fast-paced, collaborative environment.
What You'll Do
  • Engage and qualify inbound leads generated through marketing campaigns, events, website inquiries, and partner channels.
  • Educate prospective customers on Fastly's products, value proposition, and solutions to understand their business needs.
  • Conduct discovery conversations to identify pain points, business initiatives, and potential opportunities.
  • Manage and nurture inbound lead flow through timely follow-up and consistent communication.
  • Collaborate closely with Account Executives, Account Managers, Sales Engineers, and Marketing to ensure a seamless customer experience.
  • Maintain accurate activity tracking and lead management within Salesforce and other sales engagement platforms.
  • Utilize tools such as Salesforce, Outreach, LinkedIn Sales Navigator, Cognism, 6sense, and other prospecting and engagement technologies.
  • Meet and exceed pipeline generation and qualification goals.
  • Continuously learn about Fastly's products, industry trends, and customer use cases while building foundational sales skills and preparing for future growth opportunities within the organization.

What We're Looking For
  • Proven track record of success and thrive in a metrics-driven culture.
  • Strong interpersonal skills with the ability to build relationships and engage prospects.
  • Understands customer requirements and identifies business challenges that Fastly can solve.
  • Demonstrates a desire to learn and improve.
  • Curious by nature - not only accepts feedback but seeks it out. Not afraid to ask for help.
  • Adaptable, professional, courteous, and motivated with a strong work ethic.
  • Can get things done despite obstacles or challenges.
  • Ability to proactively resolve problems in a timely manner; develop alternative solutions.
  • Have a desire to work hard, exceed expectations, and outperform their quotas.
  • Experience as an SDR/ BDR or in a sales or lead generation role.

Work Hours:
  • This position will require you to be available during core business hours, 9:00am - 6:00pm MST with 1 hour break for lunch, Monday to Friday.

Work Location(s) & Travel Requirements
  • This position is required to be in our Denver office three days per week - Tuesday, Wednesday and Thursday.

This position will require travel as required by your role or requested by your manager.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary

The estimated range for On-Target Earnings for this role is $73,270.00 to $87,924.50. On-Target Earnings consists of a combination of annual base pay and sales compensation variable target. The standard pay split for this role (i.e. base pay vs. variable target %) is 70/30.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly's equity and discretionary bonus programs.

Benefits

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 11 paid local holidays, 11 paid company wellness days.

About Fastly

Fastly is an American cloud computing services provider. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible — at the edge of the internet. Fastly's customers include many of the world's most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub. Fastly was founded in 2011 by Artur Bergman, Simon Wistow, and Gil Penchina. The company went public on May 15, 2019, and is listed on the New York Stock Exchange under the ticker symbol 'FSLY'.
Learn more about Fastly
Size
976 employees
Market Cap
$936.2 million
Industry
Net Income
-$95.9 million
Founded
2011
Revenue
$290.8 million
NASDAQ

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