Holiday Inn Club Vacations Incorporated

In-House Tour Booking Consultant- $75k-100K+

Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Self-motivated and goal-oriented individual thriving in dynamic environments.
  • Strong commitment to exceptional guest service and positive interactions.
  • Reliable transportation required.
  • Excellent persuasive interpersonal skills for gaining guest acceptance.
  • Proficient in customer service with strong oral communication skills.
  • Skilled in cash handling processes.
  • Timeshare sales or marketing experience is a plus.

Responsibilities

  • Identify and schedule qualified tours for sales consultants.
  • Participate in team efforts to achieve departmental goals.
  • Provide high-quality and warm experiences for guests and members.
  • Maintain communication with the Director of In-House Marketing on exceptions and events.
  • Sell attraction tickets and schedule transportation services for guests.

Benefits

  • Bi-Weekly Pay and Commission.
  • Growth Opportunities.
  • 401K.
  • Comprehensive Health, Dental, and Vision Plans.
  • Employee Assistance Program (EAP).
  • Paid Time Off (PTO).
  • Discounted vacations through 'CLUB GO'.
  • Additional discounts through IHG and company perks.
  • Tuition Reimbursement and Continuing Education Courses.
  • Outstanding Company Culture.
Full Job Description
The In-House Marketing Representatives primary objective is to persuade qualified In-house guests to participate in a sales presentation during their stay on the property. They are responsible for exceeding the guests and owners' expectations after check-in by providing resort and area information. The representative must maintain the utmost of integrity and provide a "World Class" experience to owners and guests with every interaction. Must be independently motivated and goal oriented.

COMPANY BENEFITS:

At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success.

  • Bi-Weekly Pay and Commission.
  • Growth Opportunities.
  • 401K.
  • Comprehensive Benefits - Health, Dental and Vision Plans.
  • EAP - Employee Assistance Program.
  • PTO - Paid Time Off.
  • Discounted vacations through our "CLUB GO" program.
  • Discounts through IHG including additional discounted employee benefits through our company Perks website.
  • Tuition Reimbursement & Continuing Education Courses.
  • Outstanding Company Culture.


ESSENTIAL DUTIES AND TASKS:

  • Responsible for identifying and scheduling qualified tours for our team of sales consultants.
  • The representative will participate in a proactive team effort to achieve departmental and company goals.
  • The representative is expected to provide a high-quality and warm experience to our guests and members.
  • Must maintain constant communication with the Director of In-House Marketing for all exceptions and events.
  • Selling of attraction tickets and scheduling of transportation services for guests and members. Must have absolute and thorough knowledge of area/resort information and directions.


QUALIFICATIONS:

  • A self-motivated, goal-oriented individual who thrives in a dynamic environment.
  • A strong commitment to exceptional guest service and creating positive interactions.
  • Must have reliable transportation.
  • Highly self-motivated and independent, while also excelling in collaborative team environments.
  • Possesses strong persuasive interpersonal skills to effectively gain guest acceptance of ideas, plans, activities, services, or products.
  • Excellent customer service.
  • Strong oral communication skills.
  • Strong cash handling skills.
  • Timeshare sales or marketing experience a plus


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About Holiday Inn Club Vacations Incorporated

Holiday Inn Club Vacations Incorporated is a vacation ownership company that markets and sells vacation ownership interests (VOIs) and manages resorts in top leisure and urban destinations. The company was founded in 2008 and is headquartered in Orlando, Florida. Holiday Inn Club Vacations Incorporated is a subsidiary of Orange Lake Holdings, L.P.
Learn more about Holiday Inn Club Vacations Incorporated
Size
5,000 employees
Industry

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