Lowe’s

In-Home Sales Specialist

Lowe’s • $40K — $150K *
Southington, CT 06489In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High school diploma or GED, or relevant equivalent experience.
  • 2+ years of outside sales experience in consultative sales.
  • Proven track record of meeting/exceeding sales targets in a quota-driven environment.
  • Strong presentation and communication skills for effective face-to-face rapport building.
  • Ability to measure and assess project needs accurately in customer homes.
  • Proficiency in using CRM systems and digital tools for documentation and scheduling.
  • Valid driver's license and reliable transportation.

Responsibilities

  • Deliver exceptional customer service in line with Lowe's standards.
  • Conduct in-home consultations to recommend home improvement products and services.
  • Become a product subject-matter expert for customer guidance.
  • Meet or exceed sales goals using solution-based selling techniques.
  • Build and maintain strong client relationships through attentive engagement.
  • Follow up with customers post-consultation to drive decision-making.
  • Maintain ongoing engagement with stores, associates, and regional partners.

Benefits

  • Health, dental, and vision insurance for associates.
  • Paid time off including vacation, holidays, and sick days.
  • 401(k) retirement plan with company match.
  • Education support programs like tuition assistance.
  • Employee Assistance Program offering various support services.
  • Lowe's Associate Discount and additional discount opportunities.
  • Other discretionary benefits, including potential annual bonuses and stock purchase plan.
Full Job Description
Key Responsibilities
  • Deliver SMART customer service and adhere to Lowe's service standards at all times.
  • Conduct in-home consultations to uncover customer needs and recommend appropriate home improvement products and services.
  • Become a subject-matter expert on all product offerings and serve as a trusted resource for customers seeking guidance.
  • Meet or exceed established sales goals, leveraging strong closing skills and solution-based selling techniques.
  • Build strong client relationships through attentive listening, asking qualifying questions, and providing tailored recommendations.
  • Follow up with customers who have not made a buying decision, especially during promotional events or key selling periods.
  • Maintain strong relationships through active engagement with stores, associates, and regional partners.
  • Keep a healthy sales pipeline by driving new business opportunities and effectively managing ongoing customer interactions.
  • Provide detailed updates to the Services Territory Sales Manager during regular check-ins.
  • Communicate clearly with customers regarding product features, benefits, lead times, warranties, and installation processes.
  • Capture accurate in-home measurements, confirm product selections, and secure commitment on next steps, including scheduled follow-ups.
  • Prepare for appointments through effective coordination of product samples, materials, and customer information.
  • Confirm appointments 24 hours in advance and ensure all necessary tools and materials are ready for the visit.
  • Work closely with general contractors, installers, and project teams to quote, sell, and produce accurate job files.
  • Ensure all project documents, contracts, proposals, and pricing worksheets are completed in accordance with company standards.
  • Submit paperwork and project information to the appropriate store teams to ensure timely and accurate project execution.
  • Maintain organized project folders, clean and functional samples, and all required collateral for product demonstrations.
  • Follow all required safety protocols both during in-home visits and while in the store to ensure the protection of customers, associates, and self.

Required Qualifications
  • High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
  • 2+ years of outside sales experience, preferably in in-home, direct-to-consumer, or consultative sales.
  • Experience meeting or exceeding sales targets in a quota-driven environment.
  • Strong presentation and communication skills, with the ability to build rapport quickly in face-to-face interactions.
  • Ability to accurately measure and assess project needs in customer homes.
  • Proficiency in using mobile devices, CRM systems, and digital tools for scheduling, quoting, and documentation.
  • Physical ability to safely navigate customer homes, carry product samples, and stand for extended periods as needed.
  • Ability to work independently, manage time effectively, and maintain an active sales pipeline.
  • DL NUMBER - Driver License, Valid and in State Valid driver's license with reliable transportation and ability to pass MVR screen in accordance with company requirements.
  • If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.


Competitive Salary: Total Compensation opportunity for top performers of $150,000 and above (consisting of a base annual salary of $40,000 plus commission).
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)
  • Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount and broad discount platform
  • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Real Estate & Construction
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ
LOW
* Ladders Estimates

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