In-Home Sales Consultant

Hiller Plumbing, Heating, Cooling & Electrical

$80K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales experience, preferably in home services
  • Proven track record in closing sales with high closing ratios
  • Strong understanding of customer service and needs assessment techniques
  • Effective communication and presentation skills
  • Valid driver's license with a clean driving record

Responsibilities

  • Follow up on sales leads from both technicians and personally generated lists
  • Conduct thorough customer needs surveys during each consultation
  • Educate clients about service options using the Company Sales System
  • Achieve a closing ratio of 70% for self-generated leads and 50% for marketing leads
  • Prepare detailed estimates and competitive proposals for clients
  • Skillfully negotiate and handle objections to finalize sales
  • Complete all necessary paperwork accurately and promptly

Benefits

  • Company vehicle and fuel card are provided
  • Paid training to enhance your skills
  • Opportunities for performance-based bonuses
  • Access to ongoing professional development
  • Flexible work schedule to promote work-life balance
Full Job Description
The role of In-Home Sales Consultant is to work with new and existing customers by conducting in-home sales consultation through the assessment of the homeowner's needs while maintaining a strong customer focus reflective of Hiller's values. To develop and present replacement/upgrade proposals, secure sale, process order, and work with company teammates to ensure safe and efficient delivery of services. Position Specific: Company Vehicle & Fuel Card Paid Training Bonus Opportunities Job Responsibilities: Follow-up on sales leads and lists, both technician and self-generated. Perform a complete customer needs survey on every call. Educate new and existing customers on service offerings utilizing the Company's Sales System. Maintain a closing ratio: Generated leads - 70% or higher. Marketing leads - 50% of higher. Recommend solutions and link customer objections to a total value solution and competitive advantage. Demonstrates technical expertise and maintains high degree of credibility. Positively and credibly influence service strategies with the homeowner. Prepare estimates for contracts and proposals. Effectively write and present proposals. Address any resistance, negotiate value and close the sale. Maintain an average sales price set forth by the brand. Complete all paperwork accurately and timely on all leads. Prepare financing paperwork and collect payments. Must be accessible by phone at all times, other than scheduled vacations. Perform other duties as assigned. We sincerely thank all applicants in advance for submitting their interest in this position. Apply today if you have what it takes to be a part of the industry's best team in the home service industry!

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