The IHWA Performance Lead designs and drives performance management strategies that support value‑based program outcomes. This role partners closely with senior leaders on implementation planning, performance optimization, and continuous improvement initiatives across cohorts, states, and vendors. The Performance Lead analyzes and communicates program results, identifies trends and risks, and provides data‑driven insights to inform decision‑making.

The role helps develop functional and segment‑specific strategies on complex and high‑impact performance matters. The Performance Lead exercises independent judgment and discretion in addressing multifaceted performance challenges, determining appropriate courses of action, and recommending corrective or enhancement strategies. This position operates with minimal supervision and requires advanced analytical thinking, effective stakeholder collaboration, and sound decision‑making across variable and dynamic conditions.

• Bachelor’s degree in business, health administration, public policy, data analytics, or a related field; equivalent experience may be considered
• 5+ years of experience in performance management, program delivery, operations, or analytics, preferably within IHWA or similar workforce/healthcare initiatives
• Proven experience monitoring and managing performance across multiple cohorts, states, or vendors
• Strong analytical skills with the ability to interpret performance data, identify trends, and proactively flag risks and opportunities
• Experience developing and tracking KPIs, scorecards, and performance dashboards against bid or contract goals
• Demonstrated ability to manage vendor performance and drive accountability through data-driven insights
• Excellent communication and stakeholder management skills, with the ability to present performance findings to leadership and external partners
• Strong problem-solving skills and the ability to recommend and implement corrective action plans
• Highly organized, with the ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Proficiency in data and reporting tools (e.g., Excel, Power BI, Tableau, or similar platforms)
• SQL Server Experience

• Advanced experience with performance visualization, automation, or predictive analytics
• Background in continuous improvement, process optimization, or operational excellence
• Experience collaborating with cross-functional teams including operations, finance, compliance, and vendors
• Master's Degree in Business Administration or a related field
• Strong analytical skills