Essential Duties and ResponsibilitiesCustoms Compliance- Ensure compliant execution of U.S. and Canadian import transactions (and limited export transactions) in accordance with customs and PGA requirements and best practices
- Conduct tariff classification (HTSUS/Canadian Customs Tariff) determinations and maintain classification database
- Work with Legal/Trade Compliance on entry-level and post-entry reviews to validate accuracy of customs declarations, including with regard to tariff classification, value, and free trade agreement or other special trade program claims
Customs Broker Coordination and Management- Serve as the primary liaison with U.S. and Canadian customs brokers.
- Support broker SOPs, issue resolution, and performance tracking.
- Escalate customs clearance or compliance issues as appropriate.
Import Operations- Support the creation, review, and continuous improvement of commercial documentation and processes required for customs clearance
- Identify and proactively resolve issues impacting customs clearance, e.g., data discrepancies, documentation gaps, FDA requirements, etc.
Trade Programs and Recordkeeping- Support administration of U.S. and Canadian trade programs, including the Canadian Import for Re-Export Program for dairy.
- Maintain accurate, audit-ready documentation and records.
Trade Data, Systems & Reporting- Maintain and analyze import data in ACE and CARM.
- Report on import volumes, duty spend, and related trends.
- Lead data integrity initiatives across vendors and systems as it relates to import operations and requirements
Cross-Functional Collaboration- Partner with Procurement, Engineering, R&D, Finance, and Operations on supplier onboarding and new product launches.
- Partner with Legal/Trade Compliance to identify risks, support training, and strengthen the trade compliance program.
- Operate within the Blommer core values and competencies
Note: The employer reserves the right to change or assign other duties to this position
Physical Requirements: - General office environment with majority of time using computer
Safety, Quality and Hygiene Requirements:- Maintain compliance with all company policies, procedures and code of conduct
- Comply with workplace uniform requirements and safety gear, when on the plant floor v. office
Performance Expectations:- Accountability & Ownership - Takes responsibility for import compliance, broker management, issue resolution, and ensuring accurate, audit-ready customs documentation.
- Attention to Detail - Maintains a high level of accuracy in classifications, customs filings, trade program documentation, reporting, and import data management.
- Problem Solving & Continuous Improvement - Identifies root causes of clearance delays, compliance risks, and data discrepancies, then implements sustainable process improvements.
- Collaboration & Communication - Builds effective partnerships with Legal, Logistics, Procurement, Finance, Operations, R&D, and customs brokers to ensure compliant and efficient import operations.
- Learning Agility & Business Acumen - Adapts to changing customs regulations, trade programs, and business needs while applying compliance requirements in a practical, business-focused manner.
Skills and Work Experience Requirements:- Minimum 5 years of experience in import operations, with demonstrated exposure to: customs clearance processes and regulatory compliance requirements
- Working knowledge of U.S. customs regulations (19 CFR) and/or Canadian customs requirements and CBSA processes
- Hands-on familiarity with CBP ACE and/or Canada's CARM platform
- Strong attention to detail and comfort working with large data sets
- Desire to learn and grow in trade compliance and supply chain
- SAP or similar ERP system experience
- Experience with food/agricultural imports (namely, dairy-regulated commodities)
- Customs compliance certification, e.g., CCS
- Experience working for a licensed customs brokerage firm
- Familiarity with inventory control methods and procedures to effectively support Canada IREP compliance and risk assessment
Education:- Bachelor's degree in business, Supply Chain, International Trade, or related field (or equivalent experience)
Career Progression:- Employees are encouraged to express interest in internal career opportunities throughout Blommer
- Qualifying for promotion or job role change are driven by proficiency and performance in current role
Pay Range: $87k-105K
Benefits: Blommer understands that our employees are our biggest assets. With this in mind we offer a generous benefits package.
- Health, Dental & Vision- eligibility begins day 1 of hire!
- 401(K)
- Pet insurance
- Tuition reimbursement
- 10 pounds of free chocolate for your birthday
Note to External Recruiters / Search Firms: Blommer Chocolate Company does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.
