Import / Export Manager

Nestle Operational Services Worldwide SA • $140K — $150K *
Bridgewater, NJ 08807In-Person
Transportation
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain, International Business, Logistics, or related field preferred.
  • 8+ years of experience in import/export logistics operations.
  • Hands-on experience within a small or mid-sized operation.
  • Familiarity with customs brokers, freight forwarders, and regulatory agencies.
  • Strong knowledge of U.S. import/export regulations including CBP, FDA, and USDA.

Responsibilities

  • Manage daily import and export shipments across various shipping modes.
  • Coordinate logistics bookings with freight forwarders and Customs Brokers.
  • Track shipments and ensure timely delivery from origin to destination.
  • Act as the main point of contact for suppliers, logistics providers, and internal teams.
  • Prepare and manage all required international shipping documentation.
  • Ensure compliance with import/export regulations and manage customs relationships.
  • Identify and resolve shipment issues while implementing process improvements.

Benefits

  • Opportunities for professional development and training.
  • Collaborative and dynamic work environment.
  • Access to the latest logistics technology and tools.
  • Potential for cross-functional collaboration on various projects.
Full Job Description
Position Summary

The Import / Export Manager is responsible for the end-to-end coordination, compliance, and execution of international logistics activities. This role is highly hands-on and manages the full lifecycle of shipments-from purchase order through final delivery-while ensuring compliance with all applicable regulations.

The position requires deep operational involvement in both import and export processes, including documentation, customs compliance, vendor coordination, and carrier management. The role operates with a high degree of independence and serves as the primary subject matter expert for international trade and logistics.

Key Responsibilities

1. International Logistics & Operations
  • Manage daily import and export shipments across all modes (ocean, air, ground, parcel).
  • Coordinate bookings with freight forwarders, Customs Brokers, carriers, and logistics service providers.
  • Track shipments end-to-end and ensure timely movement and delivery.
  • Serve as the primary liaison between suppliers, logistics providers, internal stakeholders, and customers.
  • Communicate shipping requirements and instructions to international suppliers.


2. Import & Export Documentation
  • Prepare, review, and manage all required international shipping documentation, including:
    • Commercial invoices, packing lists, bills of lading/air waybills
    • Import Security Filings (ISF)
    • Certificates of origin and free trade documentation
    • Regulatory certificates (e.g., NOAA, FDA, USDA, phytosanitary, etc., as applicable)
  • Ensure documentation accuracy and completeness prior to shipment and customs clearance.
  • Maintain shipment records in compliance with regulatory requirements.


3. Trade Compliance & Regulatory Management
  • Ensure compliance with all applicable import/export regulations, including:
    • U.S. Customs (CBP), FDA, USDA, and other government agencies
    • Export Administration Regulations (EAR) and Foreign Trade Regulations
    • HTS classification, valuation, country of origin determination
    • Denied party screening requirements
  • Manage customs broker relationships and oversee entry processing and clearance.
  • Monitor entries, duty payments, and post-entry activities, including audits and corrections.
  • Oversee recordkeeping programs and ensure audit readiness.


4. Carrier & Vendor Management
  • Select, manage, and evaluate freight forwarders, customs brokers, and carriers.
  • Negotiate rates and service agreements across air, ocean, and ground transportation.
  • Monitor service performance and resolve operational issues.
  • Control and optimize international freight spend.


5. Problem Resolution & Continuous Improvement
  • Troubleshoot shipment delays, customs holds, and documentation issues.
  • Identify process inefficiencies and implement improvements.
  • Maintain up-to-date knowledge of changing global trade regulations and communicate impacts.
  • Develop and refine standard operating procedures for international logistics.


6. Cross-Functional Coordination
  • Partner with procurement, planning, finance, and operations teams to align logistics activity with business needs.
  • Support product launches, special shipments, and new supplier onboarding.
  • Interface with government agencies and regulatory bodies as needed.


Qualifications

Education & Experience
  • Bachelor's degree in Supply Chain, International Business, Logistics, or related field preferred (or equivalent experience).
  • 8+ years of experience in import/export logistics operations.
  • Experience in a small or mid-sized operation with hands-on responsibility strongly preferred.
  • Experience working with customs brokers, freight forwarders, and regulatory agencies.


Technical Knowledge
  • Strong knowledge of:
    • U.S. import/export regulations (CBP, FDA, USDA, etc.)
    • HTS classification, valuati

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Industry
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* Ladders Estimates

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