Workiva, Inc

Implementation Project Manager (Spanish Preferred- Canada)

Workiva, Inc • $90K — $110K *
US-AnywhereRemote in Canada
Technical Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Undergraduate degree or equivalent experience in a related field, plus 4+ years of project management experience.
  • Bilingual in Spanish is strongly preferred.
  • Experience in the SaaS industry is preferred; PMP or similar certification is a plus.
  • Excellent verbal, written, and interpersonal communication skills.
  • Demonstrated experience managing stakeholders and resolving customer escalations independently.
  • Strong project management skills to handle a fast-paced project portfolio.
  • Ability to apply implementation methodologies and familiarity with project management tools.

Responsibilities

  • Manage a portfolio of 20-25 projects of standard complexity, balancing priorities effectively.
  • Drive end-to-end execution of project plans for medium-to-high complexity engagements.
  • Serve as primary contact for customers and internal teams, ensuring timely communication.
  • Oversee project documentation, including plans, status reports, and risk logs.
  • Proactively monitor, mitigate, and escalate project risks and issues as necessary.
  • Assist in resolving customer escalations, seeking leadership guidance when needed.
  • Facilitate standard project change requests and manage scope expectations.

Benefits

  • Minimal travel requirements for internal meetings.
  • Remote work opportunity with reliable internet access.
Full Job Description
Summary

The Implementation Project Manager is responsible for the successful execution of professional services projects to implement or optimize Workiva solutions. This role focuses on mastering and executing the Workiva implementation methodology, serving as the primary point of contact for customer engagements to ensure projects are delivered on time, within budget, and contribute directly to customer value.

What You'll Do
  • Portfolio & Project Execution: Efficiently manages a portfolio of 20-25 simultaneous standard-complexity projects with variable timelines (ranging from 4-week to 16-week implementation), balancing competing priorities and maintaining delivery standards
  • Core Delivery Management: Owns and drives the end-to-end execution of project plans for individual medium-to-high size/complexity, Workiva-led engagements
  • Stakeholder Management & Communication: Acts as the primary point of contact for the customer and internal project team, ensuring clear, concise, and timely communication
  • Documentation & Reporting: Manages all project documentation, including project plans, status reports, risk logs, and budgets
  • Risk & Issue Management: Proactively monitors and mitigates project-level risks and issues, escalating appropriately when necessary
  • Escalation Support: Helps resolve customer escalations, seeking guidance from leadership as required
  • Change Management: Facilitates standard project change requests and manages expectations within the defined project scope
  • Team Collaboration: Shares best practices, lessons learned, and foundational knowledge across the immediate project team or functional group


What You'll Need

Minimum Qualifications
  • Undergraduate degree or equivalent combination of education and experience in a related field, along with 4+ years of project management experience


Preferred Qualifications
  • Bilingual in Spanish strongly preferred (Business level)
  • SaaS industry experience and PMP or similar project management certification are preferred
  • PMP, PRINCE2, or similar advanced project management certification is highly preferred
  • Excellent verbal, written, and interpersonal communication skills.
  • Demonstrated experience independently managing stakeholders and resolving customer escalations
  • Commercial acumen with experience in complex scope, budgets, and multi-party delivery models
  • Strong project management discipline with the ability to independently manage a fast-paced portfolio and full lifecycle of assigned projects
  • Proven ability to quickly earn the trust of key sponsors and stakeholders and resolve conflict at the project level
  • Effectively navigates ambiguity, pivoting between project types, solution areas, and support needs as the company moves towards its strategic vision
  • Demonstrated ability to effectively apply implementation methodologies (e.g., Workiva methodology). Proficiency with project management tools (e.g., Smartsheet, Jira) and familiarity with Waterfall, Agile, or Scrum methodologies is a plus


Travel Requirements and Working Conditions
  • Minimal travel for internal meetings
  • Reliable internet access for any period of time, working remotely and not in a Workiva office


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About Workiva, Inc

Workiva Inc. is a global software company headquartered in Ames, Iowa. The company provides cloud-based solutions for connected reporting and compliance, enabling collaboration and data integration for enterprises. Workiva's platform offers a suite of tools for data management, reporting, and compliance, including SOX, SEC, and XBRL reporting. The company's customers include more than 75% of the Fortune 500 and over 2,800 enterprises worldwide. Workiva was founded in 2008 and went public in 2014.
Learn more about Workiva, Inc
Size
2,106 employees
Market Cap
$4.3 billion
Industry
Consumer Technology
Net Income
-$48.4 million
Founded
2008
5 Year Trend
+19.9%
Revenue
$351.5 million
NASDAQ
WK
* Ladders Estimates

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