Implementation Manager

The Budd Group

• $90K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 4-year Bachelor's degree required
  • 5+ years in operations management, project management, HR, or training
  • Proficiency in ATS, CRM, and HCM platforms
  • Strong problem-solving skills
  • Excellent communication and change-management abilities

Responsibilities

  • Develop customized site procedure manuals and staffing schedules
  • Recruit, screen, and onboard frontline associates and leadership
  • Conduct new employee orientations and field training
  • Analyze operational metrics for performance tracking
  • Perform 90-day post-implementation audits on new accounts

Benefits

  • God-honoring company culture
  • Generous paid time off including 9 holidays and volunteer day
  • Medical, dental, and vision plan options
  • Life, accident, and disability insurance
  • 401(k) matching program
  • Tuition-free online classes and dual-language programs
  • Mental health and financial support resources
  • Pay on Demand with cash-back options
Full Job Description
Implementation Manager
  • Pay: $90,000 - $95,000 + 5% bonus opportunity and $600/month car allowance.
  • Benefits: God-honoring company; Paid time off (Vacation, Sick, 9 Holidays, 2 Floating, 1 Volunteer day); Medical, Dental, and Vision plan options; Life, Accident, and Disability Insurance; HSA/FSA; 401(k) Match; Career Advancement; Free Online Classes; Mental Health & Financial Support; Pay on Demand + Cash Back; English/Spanish Learning.
  • Location/Work Type: Hybrid or Branch-Based | 75% Travel required (including overnight travel)
  • Schedule: Full-Time, Exempt (Monday - Friday with regional operational flexibility)
  • Requirements: 4-year Bachelor's degree; 5+ years of experience in operations management, project management, training, or HR; proficiency with ATS, CRM, and HCM platforms.
  • Perks & Growth: Center of Excellence leadership path, travel perks, route to enterprise operational mastery.

What You'll Do

As an Implementation Manager, you will play a critical role in driving operational excellence by managing the end-to-end startup of new accounts and leading corrective action plans across the region. Operating as our Operations Implementation Manager and Onboarding & Operations Project Manager, you will:
  • Develop customized site procedure manuals (CIMS), analyze floor plans, and build optimized staffing schedules.
  • Partner with local teams to recruit, screen, and onboard frontline associates and field leadership.
  • Coordinate and conduct new employee orientations, deliver comprehensive field training, and track operational metrics.
  • Conduct 90-day post-implementation audits on new accounts to evaluate operational efficiency and technology adoption.

What You Bring To The Team
  • 4-year Bachelor's degree required.
  • 5+ years of hands-on experience in operations management, project management, HR, or training.
  • Tech-savvy with proficiency across ATS, CRM, and HCM software platforms.
  • Willingness and flexibility to travel up to 75% regionally, including frequent overnight stays.
  • Outstanding problem-solving, communication, and change-management skills.

Why Work For The Budd Group?
  • Work-Life Balance: Generous PTO package including 9 paid holidays, 2 floating holidays, and a volunteer day.
  • Financial Growth: 401(k) matching program and Pay on Demand cash-back options.
  • Comprehensive Care: Medical, dental, vision, disability coverage, and mental health resources.
  • Continuous Development: Tuition-free online learning, dual-language programs, and leadership pathways.

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