Implementation Manager

anecdotes

$90K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Experienced GRC practitioner or consultant with knowledge of modern tools.
  • Skilled in implementing SaaS solutions or managing technical projects for customers.
  • Familiarity with technical environments like cloud infrastructure and security tools.
  • Strong problem-solving aptitude with a focus on scalable, product-based solutions.
  • Curiosity about emerging GRC standards, frameworks, and technologies.
  • Ability to thrive in fast-paced, collaborative environments.

Responsibilities

  • Lead end-to-end implementation projects for enterprise clients from onboarding to adoption.
  • Work closely with Customer Success, Product, and Engineering teams to develop scalable solutions.
  • Configure and customize the Anecdotes GRC platform to fit client needs and processes.
  • Act as a subject matter expert internally, providing insights on customer use cases and challenges.
  • Manage multiple projects concurrently while ensuring active communication with all stakeholders.

Benefits

  • Opportunity to work at the intersection of GRC expertise and innovation.
  • Engagement with cutting-edge technology and automation in GRC solutions.
  • Dynamic, collaborative work environment with cross-functional teams.
Full Job Description
Description

This role offers a unique opportunity for professionals passionate about both GRC and implementation excellence.

As an Implementation Manager, you'll lead complex enterprise rollouts of the Anecdotes platform - translating customer needs into successful deployments and tangible business outcomes.

You'll partner closely with customers and internal cross-functional teams to design, implement, and optimize GRC solutions that leverage modern technology and automation.

This is a hands-on role where execution, communication, and problem-solving meet innovation and impact.

What You'll Do

  • Own end-to-end implementation projects - from onboarding through successful adoption, ensuring on-time and high-quality delivery for enterprise customers.
  • Collaborate with Customer Success, Product, and Engineering teams to translate client requirements into scalable, product-based solutions.
  • Configure and tailor Anecdotes' GRC platform to align with customer environments, processes, and controls.
  • Act as a subject matter expert internally, helping the organization understand customer use cases, challenges, and opportunities for product enhancement.
  • Manage multiple projects simultaneously, maintaining strong communication with stakeholders across all levels.

Requirements

  • An experienced GRC practitioner or consultant who has worked with modern GRC or risk management tools.
  • Experienced in implementing SaaS solutions or managing complex customer-facing technical projects.
  • Comfortable engaging with technical environments, including cloud infrastructure (CSPs), security tooling, MDMs, or SCMs.
  • A problem solver who looks for product-based, scalable solutions rather than manual workarounds.
  • Curious and forward-looking - you keep up with emerging standards, frameworks, and technologies in the GRC and SaaS landscape.
  • Thrive in fast-paced, dynamic environments and enjoy collaborating across teams.

Summary

This role offers a unique opportunity at the intersection of GRC expertise and innovation. While it requires the background of an experienced GRC professional, it does not involve directly running a GRC program.

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