Radial

Implementation Lead

Radial • $125K — $150K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in data management and financial services
  • Strong background in Asset Management Data across Front, Middle, and Back Office
  • Expertise in Business Analysis and Project Management
  • Proficient in SQL and familiar with data governance tools
  • Working knowledge of Azure cloud platforms and Snowflake is preferred
  • Strong communication and motivational skills across organizational levels
  • Ability to influence in a matrixed organization and lead teams effectively

Responsibilities

  • Guide the client through all stages of the Alpha implementation journey
  • Manage end-to-end implementation of the Alpha Data Platform (ADP) solutions
  • Collaborate with internal and external stakeholders to integrate systems
  • Support defect resolution and ensure collaboration among development teams
  • Align with Client Implementation Executives on implementation activities
  • Establish and ensure adherence to standard operating procedures
  • Act as a liaison to communicate progress and status updates to stakeholders
  • Manage resources involved in client implementation across various roles

Benefits

  • Opportunity to lead significant implementations within the financial services sector
  • Exposure to work with high-profile clients and industry-leading vendors
  • Develop strong collaboration skills with cross-functional teams
  • Engagement in a diverse work culture that promotes work-life balance
  • Enhance your expertise in advanced data management and governance practices
  • Potential for professional growth within a growing organization
  • Opportunity to contribute to improvements in client experience and project outcomes
Full Job Description
Implementation Lead
  • Be the face of the ADS organization to take the client through the Alpha journey/adoption. The candidate is expected to provide thought leadership to the client during the due diligence and through the entire implementation journey. Act as the ADS Lead for all implementation activities with internal or external stake holders
  • Responsible for the end to end Implementation of Front-to-Back ("F2B") Alpha Data Platform ("ADP")/ADS solutions to the client, starting with helping with pre contract due diligence, Business Requirements, Solution Design, Environment Setup, Tracking of Development of any Custom Components, Testing Activities, Go Live activities and Post Go live hyper care support. Will manage at least one large client implementation or multiple medium to small clients concurrently
  • Collaborate with upstream application and system owners within the organization to integrate into ADP using the standard model
  • Partner with broader Application/Service Owners to provide solutions in support of any new client requirements that are extension of the standard set of services or in some select cases a client specific bespoke solution including but not limited too; Alpha Services, CRD, Alpha Data Platform
  • Support the defect resolution process by collaborating with the development team in understanding the root cause of data issues and ensuring all defects are fixed. Collaborating with all internal technical and business teams including GTS, SaaS Ops, Alpha Cloud Ops, Alpha Platform Engineering, Alpha Product, ADS Product, Alpha Data Ops and clients to resolve
  • Collaborate with Client Implementation Executives to align on the Alpha implementation activities
  • Establish standard operating procedures and ensure adoption, including any client specific requirements that might be custom bespoke processes. Engage with the L2/L4 Support teams to insure proper coverage
  • Communicate to all stakeholders on status and progress of the overall Implementation Program from ADS perspective
  • Be the voice of the client, continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve the client experience.
  • Manage the resources that are working on a client implementation in a matrixed organization, this will include Project Managers, Business Analysts, Testers, Developers and other support staff
  • Collaborate with external vendors as needed for a given client implementation, this will include vendors like Bloomberg, Refinitive, MSCI, Factset, Axioma etc.,
  • Manage the Implementation budget, resources and the run rate to insure we are operating within Budget and managing the scope.
  • Have a strong discipline towards managing scope, raise change controls as necessary to maintain the program health
These skills will help you succeed in this role
  • Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite.
  • Demonstrate excellent motivational skills and lead by example in all areas.
  • Influencing the staff in a matrixed organization is required
  • Support a culture of commitment, team work and productivity alongside diversity and work life balance.
  • Must have experience in Asset Management Data, Front, Middle and Back Office services
  • Business Analysis and Project Management skills are a must
  • Extensive experience with Financial Services data domains - Security Master, Entity Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics etc
  • Must have proficiency in SQL
  • Knowledge of Data Management, Data Governance, Service Catalogue, Data Lineage tools, Operational Dash boards, Process Monitoring tools
  • Working knowledge in Azure cloud platforms and Snowflake is a huge plus
  • Knowledge about internal and external integrations, triage issues and implement/recommend solutions to data problems and anomalies
Education & Preferred Qualifications
  • University degree in the field of computer science, data management or other financial services technical field
  • 15+ years in data management, product and market data roles and responsibilities

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Founded
1999

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