Location: United States (remote)
Work Model: Fully remote
Industry: AI / Data Migration Software
Compensation: $110K-$140K base
The OpportunityAs an Implementation Engineer, you will own a portfolio of customers and be responsible for making them successful with the product. The core of the work is taking each customer's existing data-migration schemas and mapping them into the product's primitives by building "playbooks," the data-migration workflows that define how to extract and transform data. The role also involves web scraping, parsing, and computer-use tasks.
This is a forward-deployed role that sits between the customer and the engineering team. It is an excellent training ground for anyone who wants to be a founder someday.
Responsibilities- Own a portfolio of customer accounts and drive their success with the product
- Map customer data-migration schemas into the product's primitives by building playbooks
- Handle web scraping, parsing, and computer-use tasks as part of implementation
- Serve as the technical bridge between customers and the engineering team
- Provide product feedback and surface gaps and bugs to engineering
- Help keep customers happy and identify expansion opportunities
Requirements- Some demonstrated technical skill, such as a stint as a junior engineer or scripting experience
- Comfortable understanding JSON structures and general technical frameworks
- Strong communication skills; able to be client-facing
- Willing to grind in a hands-on startup environment
- Bonus: CS background, go-to-market engineering experience, or accounting/ERP implementation experience
