Impact Manager, New Sales

RQI Partners

$100K — $105K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Life Sciences, or related field (or equivalent experience).
  • Minimum of 5 years in field-based sales, account management, or relationship management with a proven track record.
  • Experience in delivering education/training within a clinical environment is a plus.
  • Willingness to travel for customer meetings, including potential overnight stays.
  • Ability to lift and carry 70 pounds regularly.
  • Valid Driver's License required.

Responsibilities

  • Achieve order value targets for new sales.
  • Manage customer accounts with a focus on customer satisfaction.
  • Share best practices for RQI program adoption among clients.
  • Utilize a consultative approach to meet financial goals.
  • Drive RQI Portfolio adoption and successful implementation to improve patient outcomes.
  • Establish long-term relationships with customers, positioning RQIP as a vital partner.
  • Ensure the overall health and success of customer relationships.

Benefits

  • Generous PTO & Holidays
  • Remote Work Environment with travel as needed
  • Comprehensive Medical, Dental and Vision coverage
  • HSA & FSA Account options with employer contributions
  • 401k with Employer Match & Profit Sharing
  • Tuition Reimbursement
  • Professional Development Opportunities
  • Student Loan Repayment Assistance
  • Eligibility for Annual Bonus
  • Wellness Reimbursement Program
  • Pet Insurance
Full Job Description
Please note that we are currently only accepting applicants in Denver, CO.

Position Overview:
  • Order Value - Achieve the targets for new order value.
  • Customer Account Management - Manage allocated accounts in a customer centric manner.
  • Best Practices - Share customer best practices in RQI program adoption between customers.
  • Consultative Methodology - Use a consultative approach to achieve financial goals.
  • Implementation - Drive RQI Portfolio adoption through to, and including, successful implementation in order to drive the lifesaving mission.
  • Relationships - Build long term meaningful relationships with designated customers, with the goal of them seeing RQIP as a trusted embedded element of the hospital system.
  • Customer Health - Ensure the overall health of customers.
  • Implementation - Drive RQI Portfolio adoption through to, and including, successful implementation in order to drive the lifesaving mission.
  • RQI Portfolio - Represent with high competence thecomplete RQI Portfolio in designated accounts.
  • Renewals & Expansions - Ensure that targets for expansions/renewals in designated accounts are met and ensure retention of learners/subscriptions.

Position Holder is Accountable For:
  • Program & Mission - Act as ambassador for the "why" and "how" behind the RQIP mission of saving more lives and engaging customer leadership in joining the RQI journey.
  • Program Competence - Ensuring their own mastery of the features, functionality, and value proposition related to the RQI Portfolio.
  • Customer Success - Ensuring that customers in designated accounts maximize the opportunities for helping save lives in using RQIP portfolio.
  • Customer Champions - Build a network of champion customers for peer to peer referral resources.
  • Implementations - Undertaking successful implementations at customer sites and super users.
  • ABM Engagement - Conduct research and align with marketing peers on deployment of strategic marketing initiatives.
  • Program Adoption (Expansions) & Renewals- Ensuring customers maximize the adoption of the RQI Portfolio in the designated accounts and ensure assigned accounts renew their agreement.
  • Sales Goals - Achieving subscriber, subscription, and account revenue goals
  • Sales management - Demonstrating the effective and efficient sales management skills to ensure the effective leadership in assigned customer accounts.
  • Key Strategic Relationships - Strategically build key relationships and foster trust with the senior management of hospitals and the relevant program administration contacts.
  • Program Introductions - Supporting the introduction of new Programs and features to the Program Portfolio.
  • Return on Investment - Assisting designated accounts in understanding and reporting the value and cost savings of their RQI program.
  • Analytical Tools - Ensuring customers successfully use all of the analytical tools available so they can drive impact while showing evidence of success to their senior management.

Required Skills & Competencies:
  • Bachelor's Degree in Business, Life Sciences, or related field. Combination of education/experience will also be considered for qualified applicants without degree who meet the other requirements.
  • Minimum of 5 years involving one or combination of the following positions: field-based sales, account management, and/or relationship management with consistent achievement of business goals.
  • Experience delivering education/training within a clinical environment a plus
  • Travel as needed to effectively manage customer accounts and meet with customers, with the possibility for overnight travel when necessary. Expectation is 3-4 high quality in person meetings per week with travel percentage varying based on territory or region.
  • Ability to lift and carry 70 pounds on a regular basis.
  • Valid Driver's License.

The estimated annual base salary for this position is $100,000-$105,000. Please note that this range does not include any other compensation or benefits that an individual may be eligible for. The salary offered depends on a variety of factors, which may include the qualifications of the individual applicant for the position, level of education attained, and/or professional certifications, years of relevant experience, special skills, etc.

RQIP Benefits Include:
  • Generous PTO & Holidays
  • Remote Work Environment (some positions require travel)
  • Comprehensive Medical, Dental and Vision
  • HSA & FSA Account Options, with employer HSA contribution
  • 401k with Employer Match & Profit Sharing
  • Employee Assistance Program
  • Tuition Reimbursement
  • Professional Development Opportunities
  • Student Loan Repayment Assistance
  • Eligibility for Annual Bonus
  • Wellness Reimbursement Program
  • Pet Insurance


Department US Hospital Impact - New Sales Role Impact Manager, New Sales Locations Denver Remote status Fully Remote Employment type Full-time

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