Duke University

Imaging Manager - MRI

Duke University • $90K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Registry/certification in applicable imaging modality (ARRT, ARDMS, NMTCB) required.
  • Three years of supervisory experience in imaging or two years in imaging plus three years in a non-Radiology supervisory role.
  • BLS certification is mandatory.
  • Strong personnel management skills are essential.
  • Experience in developing and implementing performance improvement plans.

Responsibilities

  • Manage daily operations of assigned imaging areas and staff.
  • Develop and enforce departmental policies and compliance with safety and regulatory standards.
  • Direct maintenance of facilities and equipment for efficient service delivery.
  • Market Imaging services to referring physicians and enhance customer satisfaction.
  • Collaborate with clinical departments to resolve issues and improve service integration.
  • Oversee personnel functions including hiring, training, and evaluations.
  • Manage operating budget and adjust staffing to meet financial targets.

Benefits

  • Opportunities for professional growth and development through educational programs.
  • Participation in in-service meetings and workshops.
  • Access to a collaborative work environment with clinical departments.
  • Involvement in community relations and marketing activities.
  • Support for continuing education and training initiatives.
Full Job Description
General Description of the Job Class

Manage clinical operations of specific areas of the Imaging Department including, but not limited to, equipment, personnel, scheduling, financial and customer service functions.

Duties and Responsibilities of this Level

Operational
  • Manage and direct the daily operation of assigned areas and staff.
  • Develop implement, maintain and enforce departmental programs, policies, procedures and protocols. Ensure and maintain required documentation for compliance with safety, environmental and infection control standards, and with local, state, FDA, ACR, JCAHO and HIPPA regulations. Monitor compliance with standards, identify variances or inabilities to meet established targets and implement action to ensure that targets are met.
  • Direct the maintenance of department facilities, equipment, supplies and materials in a condition to promote efficient, safe and effective services for patients, physicians, and staff.
  • Market and promote Imaging services to referring physicians. Identify opportunities to improve customer satisfaction. Represent Imaging services on committees and functions as a liaison among Duke Raleigh Hospital, DR medical community, Duke University Health System, and the general public in community relations and marketing activities.
  • Develop and foster collaboration among clinical departments and affiliated services to ensure an integrated and coordinated approach to providing Imaging services and resolution of customer complaints or problems. Collaborate with physicians and staff to resolve problems and provide advice concerning technical procedures, techniques, and equipment.


Personnel
  • Perform all personnel functions including hiring, evaluations, promotions, disciplinary process and scheduling.
  • Ensure that all employees are properly oriented, trained, and that annual competencies, certifications, and licensure and education requirements are current. Ensure that all personnel are properly trained on equipment and competent in its use.
  • Enhance professional growth and development of department staff through participation in educational programs, current literature, in- service meetings and workshops. Plan, develop and provide continuing education and training.
  • Develop, implement and apply personnel management policies and procedures in accordance with Duke University Health System and department policies; ensure that department and hospital guidelines, work rules and personnel policies are understood and applied to staff.
  • Develop and implement Performance Improvement plan for Imaging Services.


Budgetary
  • Work with all levels of the DUHS system to reduce costs, enhance revenues, and achieve effective use of imaging services.
  • Manage the operating budget within assigned area. Review productivity and labor analysis and adjust staff to meet budget and flex FTE allotment. Create operational adjustments to ensure operating budgets targets are met.
  • Evaluate and recommend supplies, new equipment purchase selection and technologies; provide justification and prioritization of such needs; order procedural and operational supplies.
  • Oversee and ensure that exams and supplies are coded correctly and charged to maximize reimbursement.
  • Perform other related duties incidental to the work therein.


Required Qualifications at this Level

Education
  • Work requires required registry/certification in applicable imaging modality - American Registry of Radiologic Technologist (ARRT) registry or American Registry of Diagnostic Medical Sonographers (ARDMS) or Nuclear Medicine Technologist Certification Board (NMTCB).


Experience
  • Three years of team leader/supervisory experience in an imaging modality (Radiologic Tech, MR, CT, Mammography, Nuclear Medicine, Sonography, Interventional Radiology) or two years of experience in an imaging modality (Radiologic Tech, MR, CT, Mammography, Nuclear Medicine, Sonography, Interventional Radiology) and three years of team leader/supervisory experience in a non-Radiology area.


Degrees, Licensure, and/or Certification
  • Certification as prescribed by ARRT, ARDMS/CCI, and/or NMTCB.
  • BLS certification


Knowledge, Skills, and Abilities
  • Personnel Management

About Duke University

Duke University is a private research university in Durham, North Carolina. Founded by Methodists and Quakers in the present-day town of Trinity in 1838, the school moved to Durham in 1892. Duke's campus spans over 8,600 acres on three contiguous campuses in Durham as well as a marine lab in Beaufort. Duke University is consistently ranked among the top 20 universities in the United States and is a member of the prestigious Ivy League. Duke is also known for its highly ranked medical, law, and business schools. Duke University has a diverse student body, with students from all 50 states and over 100 countries. Duke University was founded in 1838 and is located in Durham, North Carolina.
Learn more about Duke University
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