Ericsson

IFM Contract Relationship Lead

Ericsson$138K — $181K *
Boise, ID 83709In-Person
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in a relevant field
  • At least 5 years of experience in IFM contracts, preferably across multiple countries
  • Proven negotiation and stakeholder management skills
  • Strong project management and deadline management ability
  • Excellent written and verbal communication skills with attention to detail
  • Strategic mindset with analytical thinking and effective value proposition development
  • Deep understanding of real estate processes and models

Responsibilities

  • Own and maintain Central RE relationship with IFM suppliers
  • Drive Account Development Plans and identify new contractual opportunities
  • Contribute to Real Estate best practices and strategies
  • Support commercial negotiations and ensure governance compliance
  • Maintain updates in relevant knowledge repositories
  • Assist in developing commercial models, including pricing
  • Collaborate with internal stakeholders to align on strategies

Benefits

  • Subsidized nationwide medical benefit options including low-deductible and high-deductible plans
  • Subsidized dental and vision coverage
  • 401(k) with 4% company match and immediate vesting
  • Minimum of 15 days of vacation, personal days, and sick time
  • Up to 16 weeks of paid maternity leave and 6 weeks of parental leave
  • Comprehensive Employee Assistance Program and mobile therapy options
  • Volunteer paid time off
Full Job Description
This role is a hybrid position with the expectation to work onsite (3) three days a week in the Ericsson office located in Plano, Texas and relocation is not offered for this position.

About this opportunity

Ericsson's Group Central Real Estate team provides strategic support to business market areas, building top-tier IFM partnerships that create value, drive efficiency, ensure governance, and promote sustainability. This position centrally manages relationships with IFM suppliers, reports to the Head of IFM & Workplace Services, and works closely with cross-functional partners and the leadership team. As Market Areas are delivered through outsourced parties, managing this relationship is key to successful Workplace Services delivery.

This role leads strategic supplier partnerships through Account Development Plans, performance indicators, and contract mechanisms, serving as a trusted advisor and commercial driver. The position supports major contract renewals and requests for proposals while participating in global IFM initiatives. The role enhances collaboration to foster innovation across IFM, Sustainability, Workplace Experience, and Technology, creating data-driven solutions that combine technology, expertise, and operational excellence.

What you will do

  • Own and govern the Central RE relationship and Global Services Agreement with the IFM supplier, ensuring strategic alignment and continuous improvement across regions
  • Drive the Account Development Plan, engage in market analysis with suppliers, and identify new contractual opportunities
  • Contribute to Real Estate thought leadership and develop best practice processes, strategies, and procedures
  • Support commercial negotiations ensuring adherence to governance and compliance throughout
  • Maintain key statistics, updates, and collateral in relevant knowledge repositories
  • Support commercial model development, including pricing and resourcing
  • Collaborate with internal stakeholders, including senior leadership, to gather input and ensure alignment on strategies and messaging
  • Conduct regular IFM contract reviews to assess effectiveness, share insights, and identify improvement opportunities across the organization


Skills you will bring

  • Bachelor's or Master's degree in a relevant field
  • At least 5 years of IFM bids or solutions IFM contract experience, including outsourced bundled, integrated, or vested contracts, preferably across multiple countries
  • Proven negotiation, stakeholder, and supplier management skills
  • Strong project management skills, including task prioritization, deadline management, and delivering results under pressure
  • Ability to work effectively with diverse teams and internal partners across multiple countries
  • Excellent written and verbal communication skills with attention to detail
  • Strategic mindset with analytical thinking skills and ability to develop effective value propositions
  • Deep understanding of real estate processes, models, and strategies
  • Strong change and improvement management skills with adaptability and continuous improvement focus
  • Excellent influencing abilities and facilitation skills
  • Self-starter capable of working independently while contributing as a cooperative team member
  • Emotional intelligence and ability to adapt style to the situation


DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Plano (Country/ City)

Job details: Workplace Expertise

Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.

The salary range for this position is

Santa Clara, CA - $163,200 - $214,200
Austin, TX - $138,400 - $181,650
Boise, ID - $138,400 - $181,650
Overland Park, KS - $138,400 - $181,650
Bellevue, WA - $148,000 - $194,250
Morristown, NJ - $148,000 - $194,250

Short-Term Variable Compensation Plan : Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health
Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage.

Your Financial Security
We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.

Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits
Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.

About Ericsson

Ericsson is a multinational telecommunications company headquartered in Stockholm, Sweden. The company was founded in 1876 by Lars Magnus Ericsson and has since grown to become one of the largest telecommunications companies in the world. Ericsson provides a range of products and services including network equipment, software, and services for telecommunications operators. The company operates in over 180 countries and has over 100,000 employees. Ericsson is known for its innovation in the telecommunications industry and has been awarded numerous patents for its inventions. The company is also committed to sustainability and has set ambitious goals to reduce its environmental impact.
Learn more about Ericsson
Size
101,067 employees
Market Cap
$19.6 billion
Industry
Net Income
$17.4 billion
Founded
1876
5 Year Trend
+1.1%
Revenue
$232.3 billion
NASDAQ

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