This job description is intended for a Technical Lead role based on the applicants understanding, knowledge, and support of ICT Manufacturing plant systems and technology.

The ICT Manufacturing Technical Lead provides technical and project leadership for Manufacturing ICT activities for all ICT Manufacturing Complexes across multiple locations and disciplines. This position is a lead application and infrastructure specialist for all Manufacturing ICT systems management, infrastructure, and system integrations, especially as it pertains to application configuration and infrastructure design and implementation. This role leads corporate ICT sponsored application integration, change management, incident management, and problem resolution, meeting the objectives of Manufacturing while minimizing lost production due to ICT related issues.

Provide SME (Subject Matter Expert) support of critical applications and systems for the manufacturing environment as directed by ICT Manufacturing leadership. This includes an expert level of knowledge for plant applications and infrastructure, ability to troubleshoot system issues, and configure applications as needed based on major projects/launches as required. This includes, but is not limited to the Broadcast, FIS, AVI, PFS, PFCS, MPTS, UPS, Mainframe Systems, Royal Tool, Andon, OPC (Kepware), SGPP, Mercury, MDT, Factory Asset Center, and QAS systems, as well as network and server infrastructure.

Coach and mentor ICT staff in furthering their technical abilities across multiple facilities. Provide launch support related to planning, engineering, design, testing, approvals, funding, and integration of ICT systems while working with Vehicle Process Engineering (VPE)/Underbody Process Engineering (UPE) and ICT launch teams. Responsible to integrate ICT systems and infrastructure during launch from concept into the production environment while following appropriate change management procedures. This may include travel between any/all North American facilities (Canada, US and Mexico).

Support change management process (related to projects/launches), especially within the identified local facility, to ensure risk is minimalized and impact to production avoided. Understand interconnection of ICT supported systems and risk associated with change management process, as well as in-depth process knowledge. Analyze business processes and make recommendations for improvements including the development of new technologies to ensure best in class standards. Effectively communicate changes, directions, and issues with upper leadership and business team management. Effectively communicate changes, directions, and issues with upper leadership and business team management

Skills / Behaviors:

• Must be self-directed and work independently.
• Ability to make tough calls working with bargaining and non-bargaining personnel.
• Ability to manage large complex projects involving multiple locations and assign tasks to team members.
• Ensure freedom of information with all levels of employees and management.
• Balance multiple demands from business partners and ICT senior management.
• Exhibit strong business discipline and acumen.
• Build effective relationships across all levels of employees and management.

Skills / Competencies:

• In-depth knowledge of ICT manufacturing system applications and plant support.
• Expert understanding of machine monitoring, performance and quality systems, component tracking, common plant and office network environments, engineering systems and identification systems.
• Previous supervisory experience as a shift supervisor or team leader, equivalent manufacturing related applications experience, or other equivalent experience.
• Experience working with Vehicle Process Engineering (VPE)/Underbody Process Engineering (UPE) to launch and integrate ICT systems from concept to the production environment while following appropriate change management procedures.

Manufa

Basic Qualifications:

• Bachelor's degree in Engineering, Computer Science, Information Technology (IT), or related field
• 5+ years manufacturing ICT experience

Preferred Qualifications:

• Master's degree in IT or related field
• Project Management experience leading diverse teams