Radial

Hyland Onbase Application Administrator Fiserv Nautilus

Radial • $95K — $115K *
Boston, MA 02115In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred, but extensive ECM experience may compensate for lack of degree
  • 5+ years in business or technical analyst roles focusing on user requirements and documentation
  • Experience with electronic content management systems required; Fiserv Nautilus or Hyland OnBase preferred
  • Familiarity with application programming interfaces is a plus
  • Prior experience in the banking sector and familiarity with Salesforce preferred
  • Detail-oriented with strong verbal and written communication skills
  • Experience in a shared service environment working with business area clients

Responsibilities

  • Collaborate with the Product Manager to define and execute the content management system product roadmap
  • Ensure business requirements are integrated into Fiserv's Nautilus and other banking products
  • Work with technical resources to develop and deliver features as per business requirements
  • Prioritize and maintain enhancements for Fiserv products
  • Communicate product strategy and enhancements to relevant firm employees
  • Support successful product roll-outs with Fiserv and third-party vendors
  • Ensure application upgrades do not negatively impact user experience

Benefits

  • Opportunity for collaboration within a dynamic IT Product Management Group
  • Participation in industry conferences and training workshops
  • Exposure to innovative product strategies and enhancements
  • Work with leading electronic content management systems
  • Role in a client-focused environment within the banking sector
Full Job Description
This position will work with the Product Manager and work with the firm's business areas, technical/development teams, and third party vendors to define, prioritize, and execute an enterprise content management system product roadmap. This position also requires strong communication, verbal and written, in order to interface with business stakeholders and development/technical teams.

  • This position will report to the Fiserv Product Manager, and be part of the IT Product Management Group along with other product managers and business system analysts.
  • Collaborates with the Fiserv Product Manager, Fiserv Business Analyst, and Fiserv Core Team to ensure that business requirements and client needs are incorporated into the firm's instance of Fiserv's Nautilus System as well as other banking products.
  • Works with Fiserv and our technical resources to ensure features/functionality are developed according to business requirements.
  • Helps develop, maintain and prioritize Fiserv product enhancements.
  • Works with the Fiserv Product Manager to understand Fiserv product strategy and roadmap and keep relevant employees of the firm aware of enhancement potentials and new products.
  • Helps ensure that development work and upgrades to the firm's Fiserv products maximizes value and are aligned with overall business strategy.
  • Works with Fiserv, other third party vendors, and key business stakeholders to ensure successful product roll-outs and releases.
  • Works with other product owners to ensure that upgrades to applications integrated with Fiserv products don't negatively affect the client and employee experience.
  • Attends and participates in industry conferences, workshops, and trainings.
  • Understands the end-to-end customer experience, integrations and dependencies.
Qualifications
  • Bachelor's degree is preferred
  • 5+ years of business or technical analyst type work such as eliciting end user requirements, documenting business processes, and requirements analysis.
  • Experience with electronic content management storage and workflow systems is required; preferably Fiserv Nautilus (or Hyland OnBase).
  • Experience with application programming interfaces is a plus.
  • Prior banking experience and knowledge of SaleForce is preferred.
  • Experience working in a shared service environment where business area colleagues are your clients.
  • Detail oriented and strong communicator.
  • Extensive prior experience in ECM management may compensate for lack of Bachelor's degree.
  • OnBase Certified System Administrator (OCSA) is a huge plus

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Business Services
Founded
1999
* Ladders Estimates

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