Job Description

Under general supervision, responsible for determining how to implement leadership decisions, implementing them to achieve the desire objectives and monitoring compliance, success, failure, and recommending associated improvements.

Location: hybrid, local with the ability to work remote when not needing to be on-site

Responsibilities

1. Oversee and review the day-to-day work of others, assisting staff in knowing their job responsibilities, understanding expectations, and supervising the staff's compliance with standards and expectations.
2. Coach employees giving them constructive feedback to help them perform certain tasks.
3. Build and maintain a positive team environment.
4. Utilize existing knowledge, previous experiences, and observations of existing staff and processes to document and suggest improvements.
5. Gather and submit informational reports to leadership.
6. Act as Project Manager for solution improvements and upgrades associated with Clinical Imaging solutions and interfaces.
7. Address inquiries and complaints from customers and work to resolve them and avoid recurrence.
8. Assist in identifying, hiring, and training new staff.
9. Keep track of employee schedules and maintain personnel records.
10. Provide frequent feedback to team members related to their performance.
11. Collaborate with leadership and staff to create performance goals and set deadlines matching company plans.
12. Recommend employees who are eligible for promotions.
13. Assist with training new employees.
14. Performs all other duties as assigned.

Qualifications

1. Excellent verbal and written communication skills.
2. Ability to work in a team environment.
3. Ability and willingness to receive constructive feedback and improve.
4. Strong computer skills including Microsoft Word, Excel, PowerPoint, and Outlook
5. A high level of emotional intelligence and willingness to grow.
6. Ability to remain calm under pressure.
7. Customer-focused work ethic with a "do it right the first time" belief.
8. Ability to participate in an on-call environment that includes occasional after-hours and weekend work.
9. Ability to efficiently adjust to changing priorities and complexities.
10. Significant knowledge of technology operations, capacity, and vulnerabilities
11. Ability to obtain business requirements and translate them into detailed specifications.
12. Excellent problem-solving skills with the ability to analyze situations, identify existing or potential problems and recommend solutions.
13. Excellent interpersonal skills (credible, cooperative, supportive); ability to build trust with plan participants and other business management as applicable.

EDUCATION:

• Bachelor's degree in computer science or a related field

Expereince:

Six years (6) or more years of Leadership and Epic experience required.

Three (3) or more years of experience required with a bachelor's degree in computer science or a preferred related field.

Three (3) or more years of experience desired in implementing and supporting solutions such as As Software (OBGYN), Infor Cloverleaf, iNTEFACEWARE Iguana preferred.

LICENSE AND CERTIFICATION:

Epic Certification in Bridges and\or Certification in Clinical interface engine software required within (180 Days).

Benefits Overview

UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.

Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.

Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.

Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.

Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.

FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.

Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.

Time Off - A generous leave program offers multiple paid leave options:

• Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
• Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
• Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
• Holidays: 12 set paid holidays each year.

Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.