Hybrid Program Manager, MBA

Nscale

$100K — $150K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • MBA preferred, with coursework or experience in operations, infrastructure, or program management
  • 3-5 years of professional experience in technical program or project management
  • Demonstrated interest in vendor governance and hands-on operations
  • Comfortable with ambiguity and adaptable in fast-paced environments
  • Strong analytical and executive communication skills
  • Proficient in network and infrastructure concepts
  • Willing to travel frequently for site deployments

Responsibilities

  • Own end-to-end delivery of AI infrastructure deployments
  • Govern and hold third-party vendors accountable for delivery
  • Manage Nscale's 30% delivery scope at each site
  • Maintain and communicate a comprehensive delivery picture to leadership
  • Cultivate customer relationships throughout the deployment lifecycle
  • Transition to managing in-house trades and field teams
  • Identify and resolve risks and dependencies across teams
  • Contribute to developing deployment playbooks and acceptance standards

Benefits

  • Medical, dental, and vision insurance
  • Flexible paid time off
  • Parental leave
  • Retirement plan participation
  • Bonus, equity, and commission eligibility
Full Job Description
What You Will Do
  • Own end-to-end delivery of AI infrastructure deployments - from customer acceptance criteria definition through site commissioning and operational handover
  • Govern third-party vendors - holding them accountable to schedule, quality, and scope through structured weekly governance, data-led escalation, and formal review cadences
  • Own Nscale's 30% delivery scope on every site - WAN availability, FE network availability, network device configuration, and customer acceptance validation
  • Build and maintain the integrated 100% delivery picture across vendor scope and Nscale scope - and communicate it clearly to leadership weekly
  • Manage customer relationships through the full deployment lifecycle - extracting acceptance criteria, setting expectations, and representing Nscale confidently at the executive level
  • Transition into direct management of in-house trades and field teams as Nscale insources execution - building daily coordination cadences, trade accountability, and site governance from the ground up
  • Identify risks and dependencies across cross-functional teams including Supply Chain, GPU PM, Networking PM, and Deployment Engineering - and drive resolution before they hit the schedule
  • Contribute to the development of repeatable deployment playbooks, governance frameworks, and site acceptance standards
Minimum Qualifications
  • MBA, ideally with coursework or prior experience touching operations, infrastructure, or program management
  • 3-5 years of total professional experience (pre- and/or post-MBA) spanning some combination of technical program or project management with full deployment lifecycle ownership
  • Demonstrated interest in developing both vendor governance and hands-on field/operations skills
  • Comfort with ambiguity and a fast-changing environment, as you'll be asked to contribute in a boardroom one week and on a site floor the next
  • Strong analytical and executive communication skills, with the ability to translate operational detail into a clear leadership narrative
  • Network and infrastructure literacy - comfortable owning WAN availability, FE network, and network device configuration without needing a translator
  • Willingness to travel and spend meaningful time on active deployment sites as part of your development
  • A track record (academic, internship, or early career) of building trust quickly with people outside your immediate team
Preferred Qualifications
  • Professional experience managing a vendor-to-insource transition - you have been on both sides of a delivery model change
  • Background in AI or GPU infrastructure specifically - NVIDIA-class hardware, InfiniBand, liquid cooling, or high-density power
  • PMP, PgMP, or equivalent program management certification


The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.

Salary Range

$100,000-$150,000 USD

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