Description Position at Auto Planet
AutoPlanet Brampton is currently seeking a
Hybrid-Financial Services Manager. The FSM is responsible for coordinating the sale of finance and insurance products to customers. The FSM works as a liaison for lenders and financial institutions to provide financial services to dealership customers.
Here's what you'll deliver:- Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
- Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.
- Maintain a current knowledge of third-party financing options and be able to present such options to customers.
- Project a positive attitude for the benefit of our customers and fellow employees.
- Selling vehicles in adherence to OMVIC rules and regulations.
- Ensure that all work performed is thorough, accurate and completed in a timely fashion. This includes the preparation of all documentation, contracts etc. related to the sale, accessories and sundry services.
- Maintain all reports and records as may be required by the manufacture, dealership management and suppliers.
- Attend sponsored training classes as scheduled by management.
- Ensure quotes for products and services are competitive and reasonable.
- Keep customers updated by phone as to the progress of their vehicle's delivery.
- Establish and maintain strong and professional working relationships with finance companies, banks, manufacturing financing centre and suppliers.
- Establish and maintain a cooperative and professional relationship with sales management and staff.
What do you need to succeed?- 1-3 years of Financial Services Management or Automotive Sales experience.
- Outgoing and a positive attitude required.
- Previous sales experience in an automotive, retail or hospitality environment.
- Proven ability to deliver exceptional customer service.
- Excellent problem-solving and organizational skills.
- Ability and willingness to be flexible under changing conditions.
- Ability to be creative and persuasive in negotiating with customers
- Ability to exhibit professionalism with a positive attitude under pressure.
- Well-spoken, friendly and articulate.
- Must have a valid OMVIC license or will be required to obtain OMVIC license.
- Must have a valid Ontario Driver's License and good driving record.
- May be required to work on Saturday and Sunday as per business needs.
- Experience with Google Suite & Dealership Management Systems is an Asset, but not required.
What's in it for you?- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?!
Job Type: Full Time - Permanent
Compensation (expected annual earnings): $70,000 - $120,000 per year. This is a 100% commission role with no base salary. The range reflects historical earnings at this dealership; actual earnings vary based on individual performance and business volumes.
Minimum earnings: In accordance with the Employment Standards Act, commission-paid employees will be paid at least the applicable Ontario minimum wage for all hours worked. Any minimum-wage top-up paid may be reconciled quarterly in accordance with the compensation plan.
This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.
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