Hybrid Bilingual Disability Case Manager - CALGARY

Randstad

$80K — $85K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in health, wellness, disability claims, life/health insurance, or injury claims
  • Fluency in English and French
  • Ability to thrive in a fast-paced, high-volume environment with a keen attention to detail
  • Proficient under pressure while managing sensitive/confidential cases
  • Strong organizational and technological skills
  • Reliability Status security clearance required

Responsibilities

  • Manage a portfolio of disability claims with timely and accurate handling
  • Evaluate medical documentation for claim eligibility and next steps
  • Provide compassionate support to employees experiencing challenging situations
  • Communicate effectively with claimants, healthcare providers, and internal teams
  • Ensure compliance with company policies and regulatory requirements
  • Maintain confidentiality for sensitive disability information

Benefits

  • Hybrid work style with a mix of in-office and remote work
  • Extensive online training program for new hires
  • Opportunities for career advancement
  • $2000 annual education reimbursement
  • Flexible benefits and employee discount program
  • Paid vacation, personal days, and an employee volunteer day
  • Competitive pension plan and life insurance options
  • Share ownership program
  • Centrally located office with good public transport access
Full Job Description
job details

In this dynamic and results-oriented environment, you will take action by delivering client-centered disability solutions in the insurance industry. ...

As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This involves assessing medical information and job responsibilities, creating effective case management strategies, and developing return-to-work plans to support individuals during their disability period. Position Type: Permanent, Full-Time Location: CALGARY (Hybrid: 1-2 days in-office, 3-4 days work from home) Compensation: $80,000- $85,000 annually (depending on experience) + Annual Bonus Program REQUIRED EXPERIENCE : 2+ years Experience in health, wellness, disability claims, life/health insurance, injury claims Security Requirement: Government of Canada Reliability Clearance : Candidate must further satisfy the following criteria to be eligible for the role: - Have status to work in Canada at the time of application - Successfully complete the enhanced government screening process - Pass a criminal background check - Pass a credit check - Pass a reliability clearance check, which requires applicants to have maintained 5 continuous years of residency in Canada at the time of application. This requirement is not dependent upon your immigration, residency, or citizenship status. All offers will be conditional upon successful confirmation of this criteria." In this dynamic and results-oriented environment, you will take action by delivering client-centered disability solutions in the insurance industry. As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This involves assessing medical information and job responsibilities, creating effective case management strategies, and developing return-to-work plans to support individuals during their disability period. Advantages 3 Hybrid workstyle that includes some rotational in-office & work-from-home capabilities. 3 An extensive and renowned online training program to provide you all the necessary tools to be successful in this position. 3 Career opportunity advancement. 3 Competitive salary and annual bonus program. 3 $2000 education reimbursement per year. 3 Flexible benefits and employee discount program. 3 Paid vacation, personal day, and employee volunteer day allotment. 3 Competitive pension plan and life insurance plans. 3 Advantageous share ownership program. 3 Centrally located offices with easy access to public transportation. Responsibilities -Manage a portfolio of disability claims, ensuring timely and accurate case handling. -Evaluate medical documentation to determine claim eligibility and next steps. -Provide compassionate support to employees dealing with challenging and traumatic experiences. -Communicate effectively with claimants, healthcare providers, and internal teams. -Ensure compliance with company policies and regulatory requirements. -Maintain confidentiality while handling sensitive information related to disability status and claims. Qualifications - 2+ years Experience in health, wellness, disability claims, life/health insurance, injury claims . - Strong listening and communication skills in English and French FLUENT - Ability to work in a fast-paced, high volume environment with attention to detail - Workes well under pressure and handle sensitive/confidential cases - Managing complex situations with professionalism and care - Bilingual (English & French) required - Organizational skills - Tech savvy - Reliability Status security clearance Protected B : Candidate must further satisfy the following criteria to be eligible for the role: - Have status to work in Canada at the time of application - Successfully complete the enhanced government screening process - Pass a criminal background check - Pass a credit check - Pass a reliability clearance check, which requires applicants to have maintained 5 continuous years of residency in Canada at the time of application. This requirement is not dependent upon your immigration, residency, or citizenship status. All offers will be conditional upon successful confirmation of this criteria." Summary If you are passionate about making a difference and have the experience to support clients through their disability claims, we encourage you to apply directly. You can also email your resume to [redacted] We thank all applicants for their interest, however, only those qualified for an interview will be contacted.
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In this dynamic and results-oriented environment, you will take action by delivering client-centered disability solutions in the insurance industry. As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This involves assessing medical information and job responsibilities, creating effective case management strategies, and developing return-to-work plans to support individuals during their disability period. Position Type: Permanent, Full-Time Location: CALGARY (Hybrid: 1-2 days in-office, 3-4 days work from home) Compensation: $80,000- $85,000 annually (depending on experience) + Annual Bonus Program REQUIRED EXPERIENCE : 2+ years Experience in health, wellness, disability claims, life/health insurance, injury claims Security Requirement: Government of Canada Reliability Clearance : Candidate must further satisfy the following criteria to be eligible for the role: - Have status to work in Canada at the time of application - Successfully complete the enhanced government screening process ...

- Pass a criminal background check - Pass a credit check - Pass a reliability clearance check, which requires applicants to have maintained 5 continuous years of residency in Canada at the time of application. This requirement is not dependent upon your immigration, residency, or citizenship status. All offers will be conditional upon successful confirmation of this criteria." In this dynamic and results-oriented environment, you will take action by delivering client-centered disability solutions in the insurance industry. As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This involves assessing medical information and job responsibilities, creating effective case management strategies, and developing return-to-work plans to support individuals during their disability period. Advantages 3 Hybrid workstyle that includes some rotational in-office & work-from-home capabilities. 3 An extensive and renowned online training program to provide you all the necessary tools to be successful in this position. 3 Career opportunity advancement. 3 Competitive salary and annual bonus program. 3 $2000 education reimbursement per year. 3 Flexible benefits and employee discount program. 3 Paid vacation, personal day, and employee volunteer day allotment. 3 Competitive pension plan and life insurance plans. 3 Advantageous share ownership program. 3 Centrally located offices with easy access to public transportation. Responsibilities -Manage a portfolio of disability claims, ensuring timely and accurate case handling. -Evaluate medical documentation to determine claim eligibility and next steps. -Provide compassionate support to employees dealing with challenging and traumatic experiences. -Communicate effectively with claimants, healthcare providers, and internal teams. -Ensure compliance with company policies and regulatory requirements. -Maintain confidentiality while handling sensitive information related to disability status and claims. Qualifications - 2+ years Experience in health, wellness, disability claims, life/health insurance, injury claims . - Strong listening and communication skills in English and French FLUENT - Ability to work in a fast-paced, high volume environment with attention to detail - Workes well under pressure and handle sensitive/confidential cases - Managing complex situations with professionalism and care - Bilingual (English & French) required - Organizational skills - Tech savvy - Reliability Status security clearance Protected B : Candidate must further satisfy the following criteria to be eligible for the role: - Have status to work in Canada at the time of application - Successfully complete the enhanced government screening process - Pass a criminal background check - Pass a credit check - Pass a reliability clearance check, which requires applicants to have maintained 5 continuous years of residency in Canada at the time of application. This requirement is not dependent upon your immigration, residency, or citizenship status. All offers will be conditional upon successful confirmation of this criteria." Summary If you are passionate about making a difference and have the experience to support clients through their disability claims, we encourage you to apply directly. You can also email your resume to [redacted] We thank all applicants for their interest, however, only those qualified for an interview will be contacted.
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