HVAC Service Technician

Mattioni Plumbing, Heating & Cooling

$65K — $150K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1 year of experience as a Lead Residential HVAC Service Technician.
  • Ability to communicate effectively with customers.
  • Strong problem-solving skills for diagnostics and repairs.
  • Capacity to maintain a clean and organized work environment.
  • Willingness to acquire and maintain necessary certifications.

Responsibilities

  • Deliver exceptional customer service with clear communication.
  • Recommend additional services to improve customer satisfaction.
  • Coordinate with Dispatch and Service Manager for efficient scheduling.
  • Ensure company vehicle is clean and stocked for each job.
  • Complete all paperwork accurately and on time.
  • Present a professional appearance to represent company values.
  • Participate in ongoing training to enhance skills.

Benefits

  • Access to a new location opening soon.
  • Competitive hourly pay with a bonus plan.
  • Top performers among the highest-paid in Chester County.
  • Comprehensive healthcare package.
  • Dental and vision plans available.
  • Paid time off and paid maternity/paternity leave.
  • 401(k) retirement plan offered.
  • Company-supplied vehicle that can be taken home.
  • New technology and state-of-the-art tools provided.
  • Employee discounts and referral program.
  • Participation in exciting company events.
  • Continuous training and career advancement opportunities.
Full Job Description
Who You Are You're a top performer looking to join a team that values your skills and dedication, where you can shape your own career path. You thrive in a role that offers respect, growth, and rewarding challenges.

What We Do Our team of home service experts goes above and beyond to ensure optimal performance in plumbing, heating, and air conditioning systems. We focus on delivering exceptional quality without cutting corners.

The Role of an HVAC Service Technician As an expert HVAC Service Technician, you'll diagnose, repair, and maintain heating, cooling, and air quality systems, guiding customers to enhance their home comfort and satisfaction.

Key Responsibilities for an HVAC Service Technician
  • Deliver top-notch customer service by communicating clearly and professionally, ensuring customers make informed decisions about their home comfort systems.
  • Recognize and recommend additional services, including system upgrades, maintenance agreements, and new installations, to enhance customer satisfaction and loyalty.
  • Coordinate seamlessly with Dispatch and the Service Manager to maintain an efficient daily schedule.
  • Keep your company vehicle clean, organized, and fully stocked to ensure preparedness on every job.
  • Maintain accurate and timely completion of all paperwork, including service records, dispatch notes, and invoices.
  • Uphold a polished, professional appearance at all times to represent the company's commitment to quality.
  • Participate in ongoing training to develop your skills and stay up-to-date with industry standards.
  • Acquire and maintain necessary certifications, with support available.

Who We're Looking For Are you a Lead Residential HVAC Service Technician with at least one year of experience? If you're driven to grow, eager to learn, and ready to make an impact, we want to meet you! Join a stable, family-oriented company where you'll work with a supportive team and a loyal customer base. At Mattioni Plumbing, Heating & Cooling, we offer the training and support you need to succeed. Take your career to the next level with us.

What We Offer
  • New Mattioni Trooper Location Opening Soon!
  • Competitive Hourly Pay & Bonus Plan based on experience.
  • Our top performers are among the highest-paid technicians in Chester County. You'll have unlimited earning potential.
  • Comprehensive Company-Sponsored Healthcare Package.
  • Dental and Vision Plans.
  • Paid Time Off.
  • Paid Maternity/Paternity Leave.
  • 401 (k) Retirement Plan.
  • Complimentary Mattioni VIP Membership.
  • Employee Discount.
  • Company-Supplied, take-it-home-at-night super-cool company truck.
  • New Technology.
  • State-of-the-art tools, parts, and supplies.
  • Employee Referral Program.
  • Company SWAG.
  • Exciting Company Events.
  • Ongoing Training and Career Advancement.

Job Type: Full-time

Schedule:
  • 8-hour shift
  • Day shift
  • Monday to Friday
  • On call responsibilities
  • Overtime

Pay Range: $65,000 - $150,000
  • Competitive Hourly Pay
  • Bonus Pay
  • Overtime & On Call Pay

Education:
  • High school or equivalent
  • Candidates must be able to pass a drug and background test (honesty policy is appreciated) and have an insurable driver's record.

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