The OpportunityWe're seeking a skilled HVAC Service Technician to join our team, specializing in diagnosing, troubleshooting, and supporting residential heat pump systems. This is a non-selling role. Your focus will be on technical excellence and customer confidence, not sales quotas or upselling. You'll play a key part in ensuring our installations meet the highest performance and quality standards. In this role, you'll perform system diagnostics, conduct walkthroughs of challenging installations, and provide field insights to improve our processes and training
What You'll Do:- No sales quotas or product upselling, this is a purely technical and support-focused position.
- You will not be responsible for closing deals or promoting upgrades. Your expertise ensures that systems perform at their best.
- Diagnose and troubleshoot performance issues with heat pumps and related HVAC systems.
- Conduct on-site walkthroughs of complex or high-priority installations to ensure proper setup and system operation.
- Provide detailed technical assessments and feedback to installation teams, project managers, and engineering staff.
- Verify system functionality, airflow, and refrigerant performance; document findings in field reports.
- Support training efforts by identifying recurring installation challenges or best practices.
- Collaborate closely with internal teams to ensure jobs are completed safely, efficiently, and to spec.
- Maintain accurate service documentation and uphold safety and quality standards.
- Will require some overtime during peak heating and cooling seasons
What You Bring:- 3+ years of experience as an HVAC or heat pump service technician
- In-depth knowledge of heat pump systems, controls, and commissioning
- Strong diagnostic and problem-solving skills.
- EPA certification (Type II or Universal) required.
- Excellent communication and documentation abilities.
- A commitment to professionalism, safety, and customer satisfaction.
- A valid driver's license is required for travel to job sites.
- Follows OSHA Electrical Standard
- Follows the Occupational Safety and Health Administration's (OSHA) Lockout/Tagout (LOTO) standard
Job Type:Full-time, Permanent
Pay: $45 - $52 per hour
Benefits:Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
Health Insurance premium 85% paid by Jetson
Education Support
Parental Leave Top Up
Tools Provided
Uniform Provided
Lunch Provided
401k program
Work Location: In person - Sacramento, CA
Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!
