HVAC Manager | Service and Sales

ACE Home Services

$80K — $110K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years managing or supervising HVAC service/sales teams
  • 1+ year overseeing budgets, revenue, or P&L performance
  • Commitment to quality work and customer care
  • Ability to coach technicians on solution presentation
  • Hands-on understanding of field operations
  • Clear leadership with organizational abilities
  • Ability to anticipate issues and create scalable solutions

Responsibilities

  • Champion exceptional customer service standards
  • Improve conversion rates and customer satisfaction
  • Coach technicians to identify needs and build trust
  • Recruit, train, and motivate a high-performing team
  • Create a supportive environment for technician growth
  • Strengthen workflows and safety practices
  • Collaborate with teams for seamless operations
  • Represent the company as a community service leader

Benefits

  • Supportive and growth-focused work environment
  • Opportunity for career development
  • Engagement with a community-oriented company
  • Focus on quality work and technician satisfaction
Full Job Description
HVAC Service and Sales Manager - ACE Home Services (Albuquerque, NM)

HVAC Manager Responsibilities:

  • Champion best-in-class service standards that ensure every customer receives exceptional care.
  • Improve conversion rates, maintenance completion, system reliability, and customer satisfaction through disciplined execution.
  • Coach technicians to identify customer needs, present solutions, and build trust that leads to natural sales opportunities.
  • Recruit, train, mentor, and motivate a high-performing team focused on craftsmanship, communication, and professionalism.
  • Create a supportive environment where technicians feel valued, supported, and excited to grow their careers.
  • Strengthen workflows, safety practices, and service systems to maximize efficiency and consistency.
  • Work closely with dispatch, install, and leadership teams to ensure seamless operations and customer satisfaction.
  • Represent ACE Home Services as a trusted, service-first leader in the Albuquerque community.


What You Bring:
  • 3+ years managing or supervising HVAC service/sales teams.
  • 1+ years overseeing budgets, revenue, or P&L performance.
  • A commitment to quality work, customer care, and technician development.
  • Ability to coach technicians on presenting solutions that genuinely benefit customers.
  • Hands-on understanding of field operations and technical challenges.
  • Clear, confident leadership with excellent organizational abilities.
  • Ability to anticipate issues and create effective, scalable solutions.
Ready to Lead a Service-First Team in Albuquerque?

If you're a service-driven leader who knows how to inspire technicians, elevate customer care, and grow revenue through trust and quality, ACE Home Services wants you on our team. Apply today!

Posted Min Pay Rate

USD $80,000.00/Yr.

Posted Max Pay Rate

USD $110,000.00/Yr.

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