Salary : $100,171.44 - $127,846.92 Annually
Location : Main County Campus-3000 Rockefeller Ave, Everett, WA
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number:
Department: Human Services
Division: Human Services Veteran Services
Opening Date: 07/06/2026
Closing Date: 7/19/2026 11:59 PM Pacific

Description
Description:
Position is assigned to the Division of Behavioral Health and Veterans Services. This position will oversee the wide variety of programming provided for indigent and low-income veterans including emergency and ancillary services, housing support and employment assistance. This position will oversee the day-to-day operations of our Veterans Unit. This position will work in partnership with local, state and federal partners in the coordinated delivery of services to our most vulnerable veterans.

** Candidates must be veterans honorably discharged from the military. **

To provide leadership, supervision, and technical guidance to staff within assigned Human Services program areas. Responsible for implementing programs and coordinating program operations, including work assignments, performance evaluations, and issue resolution to ensure the delivery of quality services that meet program goals and standards.
Job Duties

STATEMENT OF ESSENTIAL JOB DUTIES

1. Supervises and participates in designing one or more human services programs or projects, including planning, establishing goals and objectives, budgeting, subcontracting, and developing program monitoring and evaluation systems.
2. Supervises and evaluates the work of direct report employees as required; advises, instructs, trains, and assigns work to employees as necessary; participates in the selection of new employees and makes recommendations regarding the hiring, discipline, transfer, and termination of employees.
3. Prepares reports and other documents as needed; completes and/or reviews documentation such as work orders and timesheets; reviews time and material reports and maintains work records; oversees preparation and maintenance of program documentation, reports, and records; ensures accuracy and timeliness of data collection and reporting; and implements systems to improve documentation efficiency and compliance.
4. Participates with other members of the Human Services Department management team in identifying and achieving department goals.
5. Monitors and evaluates operations against established program goals; develops corrective action plans in areas of insufficient performance; and develops annual and other reports as required.
6. Prepares reports on program operations in area of responsibility, supervises information gathering and research to facilitate proper use of services and funds.
7. Responds to inquiries regarding specific problems or issues in the area of assignment; notifies the Division Manager and Director of sensitive issues, including politically sensitive matters, compliance concerns, and emerging trends in industry and/or public feedback
8. Participates in coordination of activities with other division and departmental programs, county agencies and community as needed; provides leadership to local initiatives, coalitions and projects as directed; acts as an advocate for program/project as appropriate.
9. Works in a cross-disciplinary and interdepartmental manner to best meet the needs of the department's clientele.
10. Assures compliance with statutes, regulations, and other guidance; participate in development and implementation of quality assurance measures; and maintains program standards to meet funding and, as applicable, accreditation requirements.

STATEMENT OF OTHER DUTIES

1. May perform the duties of all direct report employees.
2. Perform related duties as required.

Minimum Qualifications

A Bachelor's degree in business, public administration, social sciences, or other field directly related to human services; PLUS, four (4) years of progressively responsible experience in the administration of human services programs, including two (2) years of supervisory or leadership experience OR any equivalent combination of education, training, and/or experience that provides the required knowledge and abilities. Must pass job-related tests.

SPECIAL REQUIREMENTS
A valid Washington State Driver's License, unrestricted except as to vision, is required prior to appointment. Depending on the program assignment, applicants may be required to pass additional screening relevant to the position.
Additional Information

KNOWLEDGE AND ABILITIES
Knowledge of:

• Governmental and private sector human services programs and systems;
• Principles, practices, and techniques in area of assignment;
• Principles, practices and procedures involved in the planning, development, administration: budgeting, monitoring, and evaluation of such programs;
• The literature, trends and developments in the area of specialty;
• Supervisory and personnel management procedures and practices;
• Use of applicable technology.

Ability to:

• Plan, organize, and coordinate work through professional employees and supportstaff;
• Establish and maintain effective working relationships with department heads, associates, employees, representatives of other agencies and with thegeneral public;
• Develop work plans, schedules;
• Analyze and evaluate operations and take effective action to correct deficiencies andresolve problems;
• Ability to express self clearly and professionally both orally and in writing;
• Prepareavarietyofcorrespondence,reports,andotherwrittenmaterialsand documents;
• Develop, interpret, and apply policies related to the program(s) supervised;
• Advise, support, and motivate employees and assure effective working relationships with public, co-workers, advisory groups, county, city, state, and federal officials.
• Utilize computer technology for management of program data.

SUPERVISION
This position reports to a Division Manager as assigned. General goals and objectives are established by the Division Manager. Work is performed with considerable independence and is reviewed through meetings, reports, and results obtained.

WORKING CONDITIONS
The work is performed in the usual office environment with trips to other locations to deliver services, conduct community partner and subcontract site visits, attend community meetings, and coordinate or deliver other program activities. The employee is required to work evenings, weekends and holidays as necessary. No heavy lifting required.
Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.
Visit to learn more about the following benefits.

County Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement
• Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
• Long Term Disability (LTD)
• Commuting Benefits
• Employee Assistance Program (EAP)
• Partners for Health Employee Wellness Program
• Leave & Holidays

Voluntary Benefits

• Deferred Compensation 457(b)
• Supplemental Group Term Life Insurance
• Additional Accidental Death and Dismemberment Insurance (AD&D)
• Flexible Spending Accounts (FSA)
• Supplemental Individual Insurance Policies

Healthcare Premiums

• Regular full-time employees: If you work 35 or more hours per week, you will pay these for medical insurance. The County pays the for vision, dental, and basic life insurance.
• Regular part-time employees: If you work between 20 and 34 hours per week, you will pay for medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.

Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County's to learn more.
01

Following are a series of supplemental questions to assess your job-related experience and qualifications. Please note that as part of the screening process, your responses will be reviewed in conjunction with your general on-line application. The employment history and education detailed in your general on-line application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review selection process, A resume must be submitted, but it will not substitute for the general on-line application or supplemental questions; responses such as "see resume" or "see application" will not be considered. Do you agree to answer each question truthfully and that your responses can be supported by your general on-line application/work history and by your references?

• Yes
• No

02

Do you possess or can you obtain prior to employment, a Washington State Driver's License, unrestricted except as to vision?

• Yes
• No

03

What level of college education have you completed in business administration, human services, public administration, or a related field?

• No degree
• Associate degree
• Bachelor's degree
• Master's degree

04

If your area of study was not in Business Administration, Public Administration, one of the Social Sciences or another field closely related to human services, what area was it in? If it was in one of the above, please enter N/A.
05

To be considered for this position, we require a copy of your DD214, did you attach your DD214?

• Yes
• No

06

How many years of experience do you have in human service programs, program management, and direct services?

• No experience to less than one year experience.
• One year experience to less than two years' experience.
• Two years' experience to less than three years' experience.
• Three years' experience to less than four years' experience.
• Four years' experience to less than five years' experience.
• Five years' to less than six years' experience.
• Six or more years' of experience

07

How many years of experience do you have supervising or overseeing the work of employees?

• No experience to less than one year
• One year up to two years of experience
• Two years to less than three years of experience
• Three years to less than four years' experience
• Four years to less than five years' experience
• Five years to less than six years' experience
• Six or more years' of experience

08

Please indicate which of the following you have experience with, check all that apply.

• Monthly and annual fiscal and program reporting
• Collaboration with community partners
• Public speaking
• Conducting outreach to veterans and veteran organizations
• Facilitating community events
• Knowledge of VA claims and benefits submissions
• Apply for and managing state and federal grants

09

Are you an honorably discharged veteran?

• Yes
• No

Required Question