Salary: $67,852.00 - $118,741.00 Annually
Location : Pender County, NC
Job Type: Permanent Full-Time
Job Number: 25-09813 CHS INST22 60069926
Department: Adult Correction
Division: Operations
Opening Date: 08/14/2025
Closing Date: 9/4/2025 5:00 PM Eastern
Job Class Title: Human Services Program Manager II
Position Number: 60069926
Salary Grade: NC20

Description of Work
The Human Services Program Manager II position is located at Pender Correctional Institution in Burgaw, NC and works in the Behavioral Health Section of the Department of Adult Corrections. This position reports directly to the Human Services Program Manager III.

The Human Services Program Manager II (HSPM II) is responsible for program management and supervision of the outpatient program at Pender Correctional Institution. Work involves planning, directing, implementing, and evaluating the system for delivery of mental health services, providing direct psychological services to offenders with a range of emotional and behavioral issues, and serving as a liaison between subordinate staff and management at Pender Correctional Institution.

The HSPMII will establish program goals and objectives, set priorities and deadlines, and work with multidisciplinary staff to accomplish goals and address service delivery needs. This position provides input to facility and agency management on policy and service delivery issues and supervises staff to ensure operations are consistent with the overall mission of Behavioral Health.

Program responsibilities include coordinating behavioral health services, developing work plans for mental health staff, consulting with the psychiatric provider at the institution, and managing behavioral health staff to ensure staffing patterns and resources meet anticipated demands, training needs and licensure requirements. The range of clinical duties includes mental health triage/screening, crisis intervention, mental health assessment and treatment planning, individual and group therapy, suicide/self-injury assessment and management, and Restrictive Housing reviews and evaluations. The HSPMII may also conduct risk assessments on offenders with a history of violent or sexual crimes and may be required to travel to other facilities to complete HUB-related duties, as clinically relevant and necessary for behavioral health system function, as directed by the Human Services

This is an anticipated vacancy for 8/22/25.

**This is a full-time position (40 hours per week) with

**Applicants must pass a background check to be eligible for this job.**

Note to Current State Employees: State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

Knowledge, Skills and Abilities / Competencies

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

• Demonstrated knowledge of resource management, records and documentation.
• Demonstrated skills in leadership, planning and organization.

Minimum Education and Experience Requirements

Master's degree in a disciple specific to the program from an appropriately accredited institution and four years of experience in the area of assignment, including two years in a supervisory or consultative capacity;
OR
Bachelor's degree in a discipline specific to the program from an appropriately accredited institution and six years of experience in the area of assignment, including two years in a supervisory or consultative capacity;
OR
an equivalent combination of education and experience.
Supplemental and Contact Information
Come Join Us To Make A Difference

The Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.

The Division of Comprehensive Health Services is dedicated to providing evidence-based, compassionate, and constitutionally consistent medical care to all offenders in custody. Their goal is to ensure that all offenders receive full-spectrum medical care from the time of entry until their release.

The team of physicians, nurses, behavioral health services, dental services, psychiatric services, pharmacy services, and licensed healthcare administration services work together to provide emergent, acute, routine, and chronic health care, as well as preventive medicine at all prison facilities. They also coordinate with specialists and other clinical consultants outside of prisons throughout the state to ensure comprehensive health and well-being towards a safe transition from prison, improving public health, and decreasing recidivism.

The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements:
• The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction:

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (Information should be provided in the appropriate areas to include the following: Education - including high school, Work Experience - each position should be listed separately, Certificates and Licenses Skills and Additional Information).I acknowledge the requirement.

• Yes, I understand and have fully completed all requirements and filled out the application with details.

02

Do you have a Master's Degree? (required)

• Yes
• No

03

How many years of supervisory or consultative experience do you have?

• 4 or more years
• 2 - 4 years
• Less than two years
• No experience

04

How many years of experience do you have planning, directing, implementing, and evaluating the system for the delivery of mental health services, providing direct psychological services to patients with a range of emotional and behavioral issues?

• 6 or more years
• 4 - 6 years
• 2 - 4 years
• Less than two years
• No experience

05

Have you ever been convicted of an offense against the law other than a minor traffic violation? (A conviction does not mean you cannot be hired. The offense and how recently you were convicted will be evaluated in relation to the position for which you are applying.)

• Yes
• No

06

If you answered "yes" that you have been convicted of an offense against the law other than a minor traffic violation, please explain the nature of the conviction and the date. (Otherwise, enter "NA")
Required Question