ESSENTIAL DUTIES: 

The Human Services Deputy Director has the following responsibilities: 

• Strategic Leadership and Operational Oversight - Collaborates with the Executive Director, Division Directors, and executive leadership team to develop, validate and implement the department's strategic direction. Provides leadership for assigned divisions and ensures high-quality service delivery, program efficacy, and compliance with federal, state and county regulations. Leads department-wide initiatives that improve organizational effectiveness, customer outcomes, and cross-divisional collaboration. 

• Management and Supervision – Provides direct supervision to the Division Directors responsible for the Case Management Agency, Head Start, and Child Support Services program. Collaborates with Department leaders to develop others, strengthen succession planning, and lead an agency culture of belonging.  Supervises staff in areas of responsibility; administers and makes recommendations on routine personnel matters including recruiting, interviewing, hiring, training, assigning, scheduling, leave approval, performance appraisals, and corrective action. Communicates and establishes short- and long-term goals and objectives, supports subordinate leaders, creates solutions and opportunities to non-routine issues, and ensures adherence to established policies, procedures and standards 

• Community Partnerships and External Representation - Leads the department's efforts to cultivate and evolve community, intergovernmental, and cross-sector partnerships. Represents Jefferson County Human Services at national and state forums, regional committees, the Board of County Commissioners, county Departments and other collaborations and settings as assigned. 

• Policy, Executive Leadership and Department Direction – Participates in legislative affairs and collaborates with executive leadership to analyze, present, discuss, revise and create policies and procedures.  Actively engages in decisions involving the overall leadership, management and direction of the department, including state and regional policy areas that affect assigned divisions and department-wide operations. Monitors policy developments, assesses their potential impact, and recommends appropriate responses. 

• Performance Management and Accountability - Establishes and monitors key performance indicators, service level metrics, and other accountability measures to evaluate departmental performance, service quality and program efficacy. Provides guidance in the development and uses of data, program reports and strategic priorities to recommend operational improvements and resource alignment. 

• Fiscal Oversight and Resource Management – Collaborates with the Executive Director and Division Directors to develop, monitor, and align departmental budgets, contracts, staffing, grants, and resource allocations with strategic priorities. Identifies operational, regulatory, and financial risks and develops mitigation strategies. 

• Regulatory Compliance and Department Continuity - Ensures assigned divisions comply with applicable federal, state and county regulatory requirements, policies, procedures and standards. Oversee the implementation of required policy and procedural changes within assigned areas and monitors progress toward compliance. Maintains continuity of department operations during executive leadership transitions and serves as Acting Department Head when designated. 

• Other duties as assigned. 

QUALIFICATIONS: 

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. 

Minimum Qualifications:  

• Education: Bachelor's degree in Public Administration, Human Services or a closely related field. Master's degree preferred. 

• Experience: Minimum of seven (7) years of work experience, plus at least five (5) years of supervision experience; experience in human services, public administration, policy, law, organizational leadership, community partnerships, or a related field. Experience in executive-level management, supervision, strategic planning, regulatory compliance, and cross-system collaboration. 

*Note: An equivalent combination of education and experience is acceptable. 

Preferred knowledge, skills and abilities: 

• Preferred-- Master's degree and experience in human services, public administration, policy, organizational leadership, community partnerships, or a related field. Experience in executive-level management, supervision, strategic planning, regulatory compliance, and cross-system collaboration. 

• Significant progressively responsible executive or senior leadership experience in human services, public administration, or a related governmental organization. 

• Experience leading large, multidisciplinary teams and complex organizational initiatives. 

• Experience working with elected officials, governing boards, community partners, and state agencies is preferred. 

• Comprehensive knowledge of human services programs, public administration principles, and organizational leadership. 

• Knowledge of federal, state, and county laws, regulations, and funding requirements affecting human services programs. 

• Ability to develop and execute strategic initiatives aligned with organizational priorities. 

• Strong executive-level communication, presentation, and relationship-building abilities.</