Role OverviewAs HR Operations Director reporting to the Chief People Officer (CPO), you will partner with executive leadership to develop and execute comprehensive HR strategies that align with business objectives. You will lead HR operations, manage payroll and HRIS systems (Workday), ensure compliance with local and international employment laws, and provide guidance across the organization during growth initiatives, mergers, and acquisitions. This role is ideal for a strategic, collaborative HR leader who thrives in a fast-paced, complex, and highly regulated environment.
RESPONSIBILITIES
- Strategic HR Leadership: Working with the CPO you will partner with senior leaders to shape organizational strategy, workforce planning, and change management initiatives. Advise executives on HR implications of business decisions.
- HR Operations Leadership: Own day-to-day HR operations and processes, ensuring accuracy, efficiency, and compliance across all systems and functions.
- Payroll & HR Systems Oversight: Lead domestic and international payroll operations; manage, optimize, and leverage Workday HRIS for reporting, analytics, and operational efficiency.
- Compliance & Governance: Ensure adherence to all federal, state, local, and international employment laws, including GDPR. Oversee policies and procedures globally to maintain organizational compliance.
- Culture & Employee Experience: Foster a positive, transparent, and inclusive workplace culture. Lead employee engagement initiatives and implement programs to strengthen organizational morale and retention.
- Compensation & Benefits: Provide guidance on compensation structures, benchmarking, and benefits strategy. Partner with external brokers and vendors to ensure competitive, compliant offerings.
- HR Operations & Metrics: Maintain accurate employee data, dashboards, and compliance reporting to provide leadership visibility and support decision-making.
- Team Leadership & Development: Mentor and develop HR staff to build a high-performing, strategic HR function capable of supporting organizational growth and complexity.
- Performance Management: Oversee the administration and optimization of performance management processes and systems, ensuring consistency, fairness, and alignment with business objectives.
QUALIFICATIONS
- Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred.
- 8+ years of progressive HR leadership experience, ideally within international professional services.
- Demonstrated expertise in payroll administration (domestic and international) and compliance.
- Advanced knowledge of Workday HRIS (HR and payroll modules), including implementation, reporting, and optimization.
- Experience managing HR across multiple states and international jurisdictions, including GDPR compliance.
- Prior involvement in mergers, acquisitions, or organizational integrations (not required).
- SHRM-SCP or SPHR certification preferred.
- Excellent leadership, communication, and relationship-building skills.
A rewarding career above allThere are a lot of fine consulting firms out there. But when everything is on the line, it takes a unique combination of skill and savvy to succeed under pressure.
Our culture and people are driven by passion, pride, and performance. Passion for the clients we serve, the work we deliver, and the communities we live in. Pride in our cohesive team recognized for excellence and trusted to perform in the most challenging situations. And our track record of outstanding performance across all of our disciplines speaks for itself.
Our people are motivated to be the best in everything they do - from our approach to making the complex simple to the way we mentor our up-and-coming talent to become trusted experts early in their careers.
