Wave

Human Resources Manager

Wave$80K — $110K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in human resources, business, or organizational behavior or equivalent experience.
  • 5+ years of human resources experience.
  • Effective communication skills, able to address all levels of management and personnel.
  • Deep understanding of HR practices to evaluate and resolve complex issues.
  • Knowledge of employee benefit programs and local/state/federal employment laws.
  • Strong PC and MS Office skills.
  • Project management skills and ability to supervise others.

Responsibilities

  • Partner with client groups to understand and address business challenges with HR support.
  • Provide performance management guidance to managers, including coaching and corrective actions.
  • Maintain employee files in HRIS, analyzing trends to recommend and implement solutions.
  • Collaborate with HR Centers of Excellence to deliver best HR support and programs.
  • Participate in enterprise-wide HR initiatives for effective organizational change management.
  • Manage complex employee relations issues, conducting investigations when necessary.
  • Ensure fair administration of company policies and compliance with employment laws.

Benefits

  • Office environment with flexible work arrangements.
  • Opportunities for professional development and certifications.
  • Participation in enterprise-wide HR initiatives.
  • Employee benefit programs, including health and wellness resources.
  • Supportive culture focused on employee engagement and performance.
Full Job Description
Job Summary

The Human Resources Manager plays a vital role in implementing and managing human resources policies and programs. The HR Manager will oversee areas of recruitment, employee relations, organizational effectiveness, and performance management, all of which are aligned with company goals. You'll work closely with the leadership team to support and implement effective short and long-term strategies to achieve organizational objectives. As you efficiently manage employee interactions, your goal is to provide excellent service with an appropriate sense of urgency.

Responsibilities

How You'll Make an Impact
  • Partner with respective client groups to understand their business challenges and to ensure effective and timely HR support.
  • Provide day-to-day performance management guidance to managers (coaching, counseling, career development, corrective actions, etc.) and plays an instrumental role in the administration of the annual performance management and compensation planning processes.
  • Maintain employee files in the HRIS database to analyze trends and metrics to recommend, design, and implement solutions, programs, and processes that will drive organizational effectiveness.
  • Collaborate with HR Centers of Excellence (COEs) including recruiting, compensation, benefits, employee relations, etc.) to provide best-in-class HR support and programs to assigned client groups.
  • Participate in enterprise-wide HR initiatives to effectively manage organizational changes.
  • Manage and resolve complex employee relations issues including EthicsPoint reports and conduct thorough and objective investigations; assist with unemployment and workers compensation claims, leave administration, and ADA accommodations.
  • Ensure company policies are administered fairly and consistently throughout the area of responsibility; monitor legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADA to provide a supportive work environment while minimizing risk/exposure to the company.

Work Environment
  • Office environment
  • Travel as required


Qualifications

What You'll Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree in human resources, business or organizational behavior or related field or equivalent experience

Experience
  • 5+ years of human resources experience

Skills
  • Effective, professional communication skills; must be able to publicly address all levels of management and company personnel
  • Deep understanding of HR practices and industry knowledge to evaluate and resolve complex HR issues
  • Knowledge of employee benefit programs to communicate and oversee annual enrollment
  • Knowledge of local state and federal employment laws and procedures; staffing and employment practices; employee relation's procedures and applicable law; wage and hour laws; recruitment trends and technologies
  • Demonstrated PC skills and MS Office skills
  • Can deal with issues and subject matter in ways that requires considerable sensitivity, discretion, and judgment
  • Project management skills
  • Ability to supervise the work of others
  • Decision maker that can work independently to solve problems


Preferred Qualifications

Education
  • Certifications for Human Resource Professionals (PHR, SPHR) preferred
  • Master's Degre

Experience
  • 2+ years in a management or leadership role

License
  • Valid driver's license with satisfactory driving record within company required standards preferred

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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