Position OverviewWe are looking for an experienced HR Manager to lead the initial HR organizational setup for our US entity. This role will cover end-to-end HR operations, including recruiting, onboarding, HR policy and process establishment, benefits administration, and multi-state employment compliance support. You will work closely with both US leadership and our HQ in Korea, operating in a bilingual (Korean/English) and cross-cultural environment.
Key Responsibilities- Lead initial HR organizational setup for the US entity, including workforce planning, recruiting, and onboarding
- Manage end-to-end recruitment for corporate and store positions (job posting, screening, interviews, offer, onboarding)
- Design and implement HR policies, processes, and SOPs aligned with US regulations and Korea HQ standards
- Develop and operate onboarding programs for new hires to ensure a consistent and engaging employee experience
- Oversee benefits administration (enrollment, changes, communication) and support payroll operations using HRIS/Payroll systems (e.g., ADP)
- Support local and multi-state employment compliance, ensuring adherence to federal, state, and local employment laws
- Handle employee relations issues, including counseling, investigations, performance management, and corrective actions
- Plan and deliver HR learning & training programs (e.g., diversity, anti-harassment/sexual harassment prevention, workplace conduct)
- Maintain accurate HR data and records, and prepare HR reports/metrics as needed
- Act as a bridge between US operations and Korea HQ, ensuring effective communication and alignment on HR policies and culture
RequirementsWhat We're Looking For- 10+ years of progressive HR experience as a generalist, HR Manager, or HRBP
- Prior experience with onboarding and early-stage organizational setup, preferably in retail, restaurant, or hospitality operations
- Hands-on experience in core HR areas: recruiting, onboarding, HR policy/process, benefits administration, and employee relations
- Understanding of US employment environment and basic multi-state compliance (federal & state employment laws)
- Experience using HRIS/Payroll systems; experience with ADP strongly preferred
- Strong bilingual communication skills in Korean and English (written and verbal)
- Self-starter mindset with the ability to work independently in a fast-paced, early-stage environment
Nice To Have- HR experience in F&B, café, rstaurant, or franchise-based retail operations
- Experience supporting multi-unit and multi-state operations in the US
- Experience building HR policies, Employee Handbook, and HR processes from scratch
- Experience planning and delivering HR training programs (compliance, diversity & inclusion, leadership, etc.)
- HR-related certifications (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR)
- HR Experience and a strong understanding of K-brands, franchise operations, and Korean business culture
