Sphere Investigations seeks an HR Manager to oversee employee relations, benefits, compliance, workforce support, HR operations, and process improvement across a 350+ employee multi-state workforce.
Join a dynamic and evolving Human Resources team supporting a multi-state workforce across the United States. As we continue to grow , this role offers a unique opportunity to help shape the employee experience, enhance HR programs, and contribute to the development of scalable processes that support a high-performing organization. Working closely with leaders and team members across the business, you will play a key role in building efficient, employee-centered solutions while helping create the foundation for the next phase of organizational growth.
General Duties & Responsibilities- Serve as the primary HR resource for employee relations matters, investigations, workplace concerns, and performance management issues.
- Manage escalated employee complaints and workplace concerns beyond the Generalist level.
- Provide guidance to managers regarding coaching, corrective action, performance improvement plans, and terminations.
- Conduct and document employee investigations while ensuring compliance with company policies and employment laws.
- Support retention, engagement, and organizational culture initiatives.
- Administer and manage employee performance processes through ADP Workforce Now and ADP Learning Management System (LMS).
- Develop and implement SOPs, workflows, and process improvements that support organizational efficiency.
- Partner with business stakeholders to ensure workforce compliance requirements are maintained across all applicable jurisdictions.
- Ensure compliance with federal, state, and local employment regulations in all operating states.
- Oversee employee benefit enrollment, qualifying life event changes, open enrollment, and benefit audits.
- Monitor benefit communications and employee education efforts to improve enrollment participation and understanding.
- Monitor HR inbox activity and triage employee requests appropriately.
- Guide and mentor HR Generalists and Coordinators in day-to-day HR operations.
- Ensure HR records, employee files, and system documentation are maintained accurately.
- Lead process mapping initiatives and document workflows using tools such as Scribe and related process documentation platforms.
- Assist with employee handbook development, policy updates, and state-specific employment requirements.
- Provide coaching, support, and professional development to HR team members.
- Participate in strategic HR initiatives that support organizational growth and operational excellence.
Qualifications- Bachelor's degree in Human Resources, Business Administration, or related field preferred.
- Minimum 5 years of progressive HR experience.
- Minimum 2 years of employee relations and performance management experience.
- Experience supporting acquisition integration, organizational growth, or process transformation initiatives preferred.
- Experience with ADP Workforce Now preferred.
- Experience administering HRIS, LMS, and employee performance systems.
- Proficiency in Microsoft Office Suite'
- Strong employee relations and conflict resolution skills.
- Working knowledge of federal and state employment laws.
- Excellent communication, coaching, and interpersonal abilities.
- Strong project management and organizational skills.
- Ability to handle sensitive and confidential information with discretion.
- Demonstrated ability to prioritize multiple projects in a fast-paced environment.
