InterDent

Human Resources Manager

InterDent • $90K — $100K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required; Bachelor's Degree in a related field preferred.
  • HR certification is a plus.
  • Minimum of seven years of HR experience, ideally in a multi-site environment.
  • Experience in employee relations and conflict resolution is essential.
  • Strong understanding of Federal, State, and Local employment laws.

Responsibilities

  • Develop and maintain understanding of supported business units and manage employee relations issues.
  • Build positive relationships with employees and leadership at all levels.
  • Support leadership in implementing performance improvement strategies.
  • Coach management on performance management and policy interpretations.
  • Lead change management projects and manage HR communications.
  • Facilitate conflict resolution and mediate interventions.
  • Conduct investigations into complaints of harassment or discrimination.

Benefits

  • Flexible work location options in Vancouver, WA, Salem, OR, or throughout OR/WA.
  • Opportunity to support a large network of 65 offices.
  • Engagement in strategic HR initiatives and performance improvement.
  • Involvement in leadership coaching and employee development programs.
  • Participation in departmental planning and continuous improvement efforts.
Full Job Description
The Human Resources Manager is directly responsible for the overall administration, coordination and evaluation of the HR function for all dental and support offices in Oregon and Washington. This position is heavy on employee relations in a multi-site environment as the Human Resources Manager partners with Operations leadership and HR colleagues to develop strategies and support to meet the HR needs of the organization in the short and long term.

In total, this position supports 65 offices in Oregon and Washington. It can work out of our corporate support center in Vancouver, WA, Salem, OR, or throughout OR or WA.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs a combination, but not necessarily all, of the following duties:
  • Develop and maintain a thorough understanding of the business units being supported and manage all employee relations issues throughout the region
  • Build and maintain positive relationships with employees, managers, directors and executives
  • Support Regional Vice President and Director of Operations in implementing performance improvement strategies
  • Work with Operations leadership regarding regional development needs
  • Coach leadership on performance management, behavioral issues, policy interpretations and terminations to minimize legal exposure
  • Facilitate and mediate interventions in order to resolve conflict
  • Lead change management projects and manage HR related communications
  • Develop and deliver HR related training
  • Provide direction and leadership on employee recognition programs
  • Facilitate talent review and succession planning process
  • Ensure compliance with Federal, State and Local laws governing employment
  • Conduct investigations to resolve complaints of harassment, discrimination or retaliation
  • Review and approve disciplinary actions to ensure fairness and consistency
  • Partner with leaders to plan workforce reductions, including selection process and communication
  • Communicate with legal counsel as necessary, may appear at legal proceedings on behalf of the Company
  • Participate in departmental planning; goals, budget review, system upgrades and/or implementation
  • Evaluate reports, decisions and results of initiatives to ensure continuous improvement and efficient operations
  • Other duties as may be assigned or modified as business needs dictate

EDUCATION AND/OR EXPERIENCE
  • A High School Diploma or GED is required
  • A Bachelor's Degree in a related field and/or HR certification are preferred
  • At least seven years of HR experience, preferably in a multi-site, cross functional business unit

Compensation: $90,000 - $100,000

About InterDent

InterDent is a dental service organization that provides business support services to over 200 dental practices across the United States. The company was founded in 1978 and is headquartered in Portland, Oregon. InterDent's services include accounting, billing, marketing, and human resources. The company's mission is to provide high-quality dental care to patients while allowing dentists to focus on providing clinical care. InterDent is committed to investing in technology and innovation to improve the patient experience and support the growth of its dental practices.
Learn more about InterDent
Size
3,000 employees
Industry
Net Income
$10 million
Founded
1978
5 Year Trend
+5%
Revenue
$200 million

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