InterDent

Human Resources Manager

InterDent$90K — $100K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required; Bachelor's Degree in a related field preferred
  • HR certification desired
  • Minimum of 7 years of HR experience, with focus on multi-site operations
  • Proven experience in employee relations within a diverse workforce
  • Strong knowledge of Federal, State, and Local employment laws

Responsibilities

  • Manage employee relations issues across 65 dental and support offices in Oregon and Washington
  • Foster positive relationships among employees, management, and executive leadership
  • Assist in implementing performance improvement strategies in collaboration with Operations leadership
  • Coach leadership on performance management and conflict resolution
  • Facilitate HR-related training and change management initiatives
  • Oversee HR communications and employee recognition programs
  • Conduct investigations related to workplace complaints and ensure compliance with employment laws

Benefits

  • Flexible work location options from the corporate center or regional offices
  • Opportunities for professional development and training
  • Engagement in multi-site operations, enhancing leadership skills
  • Direct impact on employee satisfaction and organizational culture
  • Collaborative work with executives and multi-disciplinary teams
Full Job Description
The Human Resources Manager is directly responsible for the overall administration, coordination and evaluation of the HR function for all dental and support offices in Oregon and Washington. This position is heavy on employee relations in a multi-site environment as the Human Resources Manager partners with Operations leadership and HR colleagues to develop strategies and support to meet the HR needs of the organization in the short and long term.

In total, this position supports 65 offices in Oregon and Washington. It can work out of our corporate support center in Vancouver, WA, Salem, OR, or throughout OR or WA.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs a combination, but not necessarily all, of the following duties:
  • Develop and maintain a thorough understanding of the business units being supported and manage all employee relations issues throughout the region
  • Build and maintain positive relationships with employees, managers, directors and executives
  • Support Regional Vice President and Director of Operations in implementing performance improvement strategies
  • Work with Operations leadership regarding regional development needs
  • Coach leadership on performance management, behavioral issues, policy interpretations and terminations to minimize legal exposure
  • Facilitate and mediate interventions in order to resolve conflict
  • Lead change management projects and manage HR related communications
  • Develop and deliver HR related training
  • Provide direction and leadership on employee recognition programs
  • Facilitate talent review and succession planning process
  • Ensure compliance with Federal, State and Local laws governing employment
  • Conduct investigations to resolve complaints of harassment, discrimination or retaliation
  • Review and approve disciplinary actions to ensure fairness and consistency
  • Partner with leaders to plan workforce reductions, including selection process and communication
  • Communicate with legal counsel as necessary, may appear at legal proceedings on behalf of the Company
  • Participate in departmental planning; goals, budget review, system upgrades and/or implementation
  • Evaluate reports, decisions and results of initiatives to ensure continuous improvement and efficient operations
  • Other duties as may be assigned or modified as business needs dictate

EDUCATION AND/OR EXPERIENCE
  • A High School Diploma or GED is required
  • A Bachelor's Degree in a related field and/or HR certification are preferred
  • At least seven years of HR experience, preferably in a multi-site, cross functional business unit

Compensation: $90,000 - $100,000

About InterDent

InterDent is a dental service organization that provides business support services to over 200 dental practices across the United States. The company was founded in 1978 and is headquartered in Portland, Oregon. InterDent's services include accounting, billing, marketing, and human resources. The company's mission is to provide high-quality dental care to patients while allowing dentists to focus on providing clinical care. InterDent is committed to investing in technology and innovation to improve the patient experience and support the growth of its dental practices.
Learn more about InterDent
Size
3,000 employees
Industry
Net Income
$10 million
Founded
1978
5 Year Trend
+5%
Revenue
$200 million

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