Position Overview: The Human Resources Manager serves as a strategic and operational HR partner, leading and supporting the daily functions of the Human Resources department while providing comprehensive guidance across employee relations, performance management, leave administration, compliance, and HR operations. This role collaborates closely with employees, leaders, and cross-functional HR teams to ensure employment actions are consistent, legally compliant, and aligned with company policies, labor laws, and business objectives.
The Human Resources Manager facilitates employee relations matters, performance management processes, leadership training and development initiatives, leave management, and termination procedures, while providing coaching and support to management on a wide range of workforce issues. This position requires a highly collaborative, adaptable professional who can effectively manage competing priorities in a dynamic corporate environment. Additionally, the role serves as a backup HR resource for California locations and is expected to support all facets of Human Resources as business needs evolve.
Essential Job Functions
- Serve as a trusted advisor to employees and management by addressing workplace concerns, conducting investigations, and supporting conflict resolution in alignment with company policies and best practices partnering with the HR team members in identifying and understanding best practices.
- Coordinate, represent the Company, and respond to unemployment claims, including documentation and representation as needed. Support compliance with federal, state, and local employment laws and regulations, as well as external audits.
- Administer and manage all aspects of employee leave programs, including FMLA, ADA accommodations, and other federal and state leave requirements. Ensure compliance with applicable laws and maintain accurate documentation across multiple states to include California.
- Serve as a backup when needed to support and to guide other HR team members, management, and staff when complex, specialized, and sensitive questions and issues arise; will be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodation, investigating allegations of wrongdoing, and terminations.
- Maintain accurate employee records within the HRIS system, including data entry for new hires utilizing the proper account allocations. Ensure data integrity and confidentiality at all times.
- Assist with various HR initiatives and administrative tasks as needed, contributing to process improvements and overall team efficiency.
- Partner and deliver tactical support in benefits, recruiting, and other HR functions to support the full employee lifecycle, ensuring efficient delivery of HR programs, policies, and services.
- Partner effectively with cross-functional teams and demonstrate a willingness to support broader HR and organizational needs in a fast-paced corporate environment.
- Work as a team player and be able to assist in any area of Human Resources without issue as organizational priorities change.
- Perform special projects and other duties as assigned.
Job Requirements
- Bachelor's degree in Human Resources, Business Administration, or related field
- 5+ years of human resources management experience
- Progressive HR experience, including leave administration, compliance and employee relations
- Thorough knowledge of federal, state, and local employment laws and regulations across multiple U.S. states, with the ability to interpret requirements and ensure consistent, compliant HR practices across jurisdictions.
- Strong knowledge of FMLA, ADA, and employment law, with hands-on experience evaluating and certifying FMLA documentation, facilitating the ADA interactive process, partnering with employees to gather required information and ensure timely follow-up, and maintaining accurate and up-to-date records within the HRIS system.
- Experience handling unemployment claims and external audits
- Proficiency in HRIS systems and Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to manage multiple priorities
- High level of discretion and professionalism when handling confidential information
- Team-oriented, cooperative, and adaptable with a proactive approach to problem-solving
- Demonstrated experience as an HR professional with the ability to pivot and to assist as needed
- Prior experience in a corporate environment is preferred
Other Skills/Abilities
- Proficient with Microsoft Office Suite or related software
- Proficiency with or the ability to quickly learn the organization's HRIS/Payroll and related systems
- SHRM or HRCI certification preferred
