Human Resources Manager

Glass House Brands

$80K — $110K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR, Business Administration, or related field (or equivalent experience)
  • 5+ years of progressive HR experience
  • Minimum 3 years managing complex employee relations matters
  • Strong knowledge of California employment laws and HR best practices
  • Experience conducting workplace investigations
  • Experience coaching managers and leaders
  • Excellent communication, organizational, and problem-solving skills

Responsibilities

  • Serve as primary HR partner for assigned business units, offering day-to-day HR support
  • Manage employee relations matters from intake through resolution, ensuring fair and compliant outcomes
  • Maintain confidential documentation and case management records
  • Serve as HR liaison for temporary staffing agencies and contingent workforce partners
  • Coach managers on performance management and conflict resolution
  • Guide leaders through performance improvement plans and disciplinary actions
  • Support initiatives that strengthen employee engagement and morale

Benefits

  • Support for organizational changes and workforce planning
  • Promote a respectful and inclusive work environment
  • Opportunity to build trusted relationships across leadership
  • Access to HRIS systems and technology for efficiency
  • Data-driven approach to identify trends and recommend improvements
Full Job Description
Description

Essential Duties and Responsibilities include the following:

  • Serve as the primary HR partner for assigned business units, providing day-to-day HR support.
  • Serve as a visible HR presence that employees feel comfortable approaching.
  • Manage employee relations matters from intake through resolution, ensuring fair, consistent, and legally compliant outcomes.
  • Maintain confidential documentation and case management records.
  • Serve as the primary HR liaison for all temporary staffing agencies and contingent workforce partners.
  • Oversee agency performance, including service levels, employee quality, responsiveness, compliance, and contract adherence.
  • Coach managers and supervisors on performance management, employee development, difficult conversations, corrective action, conflict resolution, employee engagement, and leadership effectiveness.
  • Build manager capability by teaching leaders how to effectively manage their teams.
  • Guide leaders through performance improvement plans, disciplinary actions, promotions, and terminations.
  • Build trusted relationships with leaders across all levels of the organization.
  • Help foster a respectful, inclusive, and positive work environment.
  • Support initiatives that strengthen employee engagement, recognition, communication, and morale.
  • Promote company values through coaching, leadership support, and employee interactions.
  • Interpret and communicate HR policies, procedures, and employment practices.
  • Ensure timely follow-up and resolution of employee inquiries.
  • Support organizational changes, workforce planning, restructures, and change management initiatives.
  • Leverage HRIS systems, Microsoft Office, and technology to improve efficiency and accuracy.
  • Utilize data and reporting to identify trends and recommend improvements.
  • Maintain accurate HR records, documentation, and reporting.


Other Responsibilities

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Education and/or Experience

Required
  • Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
  • 5+ years of progressive Human Resources experience.
  • Minimum 3 years managing complex employee relations matters.
  • Strong knowledge of California employment laws and HR best practices.
  • Experience conducting workplace investigations.
  • Experience coaching managers and leaders.
  • Excellent communication, organizational, and problem-solving skills.

Preferred
  • SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
  • Experience supporting multi-site operations.
  • Manufacturing, agriculture, food production, distribution, or operations experience.
  • Bilingual English/Spanish preferred.

Technical Skills
  • Advanced Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams).
  • HRIS systems (UKG, ADP, Workday, Paycom, or similar).
  • Microsoft Teams and SharePoint.
  • Data analysis and reporting.
  • Strong technology aptitude and ability to quickly learn new systems.


Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to stand for prolonged periods of time; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. Ability to use the tools necessary to perform works tasks, The ability The employee must be able to lift, push, pull and/or move up to 15-50 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel

May be required to travel between the office and the farm sites on occasion.

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