Human Resources Manager

Forest Lawn Memorial-Park Association

$80K — $110K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources or related field.
  • 5+ years of HR management experience focused on employee relations.
  • Strong knowledge of HR principles, employment laws, and Workers Compensation.
  • Experience with Human Capital Management systems preferred.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Strong oral and written communication skills with public speaking experience.
  • Expertise in workplace investigations and documentation standards.
  • Conflict resolution and coaching skills are essential.
  • Valid CA Driver's License with required levels of auto insurance.
  • Reliability for travel and use of personal vehicle is necessary.
  • HR Certification (SHRM-CP/SCP or PHR/SPHR) preferred.
  • Bilingual preferred.

Responsibilities

  • Supervise and mentor Employee Relations Specialists according to policies and laws.
  • Oversee the full life cycle management of HR direct reports including hiring and training.
  • Provide guidance on employee investigations, disciplinary actions, and terminations.
  • Coach leadership on performance management and workplace conflict resolution.
  • Develop and implement strategies to enhance employee engagement and minimize risks.
  • Participate in developing employee surveys and reporting findings.
  • Conduct investigations involving harassment and discrimination claims.
  • Create reports for Pre-Discharge Reviews and Grievance Hearings.
  • Track personnel transactions in a Human Capital Management system.
  • Ensure compliance with federal, state, and local employment laws.
  • Communicate regularly with upper management and visit different departments.
  • Respond to inquiries about policies and programs.
  • Assist in wage and salary market surveys.

Benefits

  • Comprehensive benefits package competitive within the industry.
Full Job Description
Description

The HR Manager oversees all employee relations functions for Operations, Support, and Advance Planning Divisions. This role leads a team of HR professionals who provide guidance on employee relations matters, investigations, disciplinary actions up to and including separations, and other employee related activities as required.

What You'll Be Doing

  • Directly supervise and mentor Employee Relations Specialists in accordance with the organization's policies and applicable laws.
  • Lead the full life cycle management of Human Resources direct reports, including interviewing, hiring, and training staff; planning, assigning, and directing work; evaluating performance; managing performance addressing employee concerns and resolving workplace issues.
  • Provide guidance and oversee employee investigations, disciplinary actions, sensitive employee matters, and terminations.
  • Provide coaching and guidance to leadership on performance management, documentation, and workplace conflict resolution of employee related issues.
  • Develop and implement proactive employee relations strategies to improve engagement and reduce risks.
  • Participate in the development of employee surveys, and/or data gatherings and report-backs.
  • Oversee, and when necessary, conduct investigations involving harassment claims, discrimination complaints, retaliation complaints, and policy violations.
  • Participate and create reports for Pre-Discharge Reviews, Grievance Hearings, and Termination Appeals.
  • Oversee tracking of personnel transactions in UKG or related HCM system, such as new hires, promotions, transfers, performance reviews, and separations.
  • Maintains a strong understanding of recruitment practices and employment related compliance matters, offering oversight and guidance to ensure hiring practices follow employment laws, organizational policies, and fair and consistent employment practices.
  • Assist the Learning and Development Specialist to deliver aspects of the Introduction to Forest Lawn Leadership segments, including separations, promotions, and performance review, safety, unions, and sexual harassment prevention.
  • Ensure compliance with federal, state, and local employment laws.
  • Regularly seek guidance and maintain consistent communication with upper management and Executive Offices.
  • Regularly visit other departments and park locations.
  • Respond to inquiries regarding policies, procedures, and programs.
  • Assist with Wage & Salary surveys within labor market to determine competitive wage rates.
  • Approve vacation/paid absence requests and expense statements of direct reports.
  • Provide directions for the proper handling of personnel documents during the annual File Clean Up day for employee relations files.
  • Ensure compliance with Labor law postings, I-9 processing for all employees.
  • Assist with mandatory AB1825 Employee Harassment Prevention training and mandatory programs.
  • Track and analyze employee relations trends such as turnover, corrective action, and separation reasons.


Requirements

  • Bachelor's degree in Human Resources or related field.
  • Minimum 5 years of HR management experience, with strong emphasis on employee relations.
  • Extensive knowledge of HR principles, employment laws, Workers Compensation, Benefits, and Compensation.
  • Experience with Human Capital Management systems preferred.
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Strong oral and written communication skills; proven public speaking experience.
  • Expertise in workplace investigations and documentation standards.
  • Strong conflict resolution and coaching skills.
  • Valid CA Driver's License including state required levels of active auto insurance.
  • Must have reliable transportation, as traveling and use of a personal vehicle is required.
  • HR Certification (SHRM-CP/SCP or PHR/SPHR) preferred
  • Bilingual preferred


Competitive Benefits

Forest Lawn takes pride in offering an excellent benefits package to our employees, which taken as a whole, leads our industry and is competitive with the benefits in just about any other industry.

Click here to learn more about our benefit offerings.

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