Job Type
Full-time
Description
POSITION SUMMARYThe Human Resources Manager manages core HR operations and serves as the primary Human Resources partner to a mission-driven, fast-growing organization. This hands-on, individual-contributor role requires strong Human Resources expertise, sound judgment, and the ability to work independently across a broad, compliance-sensitive workload in close partnership with the Leadership Team.
This is an in-person, office-based role in Central Oregon (Redmond, OR)ROLE RESPONSIBILITIES- Serve as the first point of contact for the HR function, monitoring and responding to the HR inbox, ticketing board, physical mail, and phone line in a timely, professional manner
- Administer the workers' compensation process end-to-end, including claim intake, reporting, carrier coordination, return-to-work planning, and record-keeping
- Administer and manage leave of absence programs (FMLA, OFLA, ADA accommodation, personal and medical leave) and the unemployment claims process, ensuring compliant and timely handling
- Administer employee benefit programs, including enrollment, eligibility, vendor coordination, and employee inquiries
- Provide payroll processing and HRIS support, including processing wage garnishments and responding to employment/income verification requests
- Own and continuously improve the Employee Training Program, ensuring content is current, compliant, and effectively delivered
- Provide day-to-day HR support to branch locations, acting as a trusted, responsive resource for Branch Leaders, Supervisors, and Employees, and lead performance management and offboarding activities
- Operate as the de facto HR resource in the absence of a dedicated HR leader, following established SOPs and exercising sound, independent judgment while escalating appropriately
ROLE QUALIFICATIONS- Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
- Minimum of 5 years of progressive Human Resources Generalist, Manager, or HRBP experience, including hands-on work with benefits administration, leave management, workers' compensation, and unemployment claims
- Demonstrated ability to work independently and make sound HR decisions in an environment without a dedicated onsite HR leader
- Strong interpersonal and communication skills, both verbal and written, with the ability to build trust and work effectively across all levels
- High level of integrity, discretion, and professionalism in handling confidential information, including adherence to HIPAA and other regulatory obligations
- Strong judgment, problem-solving ability, and adaptability to shifting priorities and business needs
- Ability to work effectively in a fast-paced, dynamic environment with reliable, predictable, and punctual attendance
- PHR, SHRM-CP, or higher HR certification preferred; prior experience in home care, healthcare, or a multi-site/branch services organization a plus
COMPREHENSIVE WELLNESS PORTFOLIOIn your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission.
As such, it is our honor to support you with:
• Paid Time Off and Paid Holidays*
• 100% Company-Paid Dental Insurance and Vision Insurance*
• 100% Company-Paid $25,000 Life Insurance Policy*
• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*
• 401(k) Retirement Program - with Employer Match*
• Professional Development - ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week
• And a supportive team to work alongside!
Requirements
- Proactive, solution-oriented self-starter who takes initiative and works independently
- Values innovation, efficiency, and streamlined processes
- Excellent written and verbal communication skills in English
- Meticulous attention to detail, with accurate record-keeping and documentation
- Strong project management skills - strategic, organized, and intuitive
- Collaborative team player with excellent interpersonal skills
- Results-driven, with proven time management skills and the ability to juggle multiple priorities and deadlines in a fast-paced environment
- Exercises sound judgment and discretion in handling sensitive matters
- Tech-savvy and comfortable with a variety of software and devices
- Warm, welcoming, and professional demeanor with a commitment to outstanding customer service
- Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI
- Administrative experience in a related specialty such as accounting, customer service, scheduling, billing, IT, project management, sales, marketing, business development, staffing, recruiting, care coordination, compliance, office or business management, human resources, or operations
- Background in senior care, assisted living, skilled nursing, or in-home care
Salary Description
$85,000 - $100,000
