Human Resources Manager

South San Francisco

📍 Location: Hybrid -South San Francisco, CA

📅 Schedule: Full-Time Non-Exempt

💼 Department: Human Resources

📈 Reports to: Senior Human Resources Director- Human Resources

💰 Pay Range: $ 110,000 - $120,000 DOE

📝 Position Summary

The Human Resources Manager provides direct management with guidance and oversight from HR leadership for a broad range of functions, including employee relations, investigations and documentation and coaching and supporting people leaders, as well as working on cross functional HR projects. This role reports to the Senior Human Resources Director. The HR Manager partners closely with HR managers and employees to ensure consistent and effective employment practices across the agency. This management position is part of a team that includes HR specialists and generalists, provides subject matter knowledge on various human resources matters in a high-volume, highly regulated, distributed workforce environment.

The ideal candidate has experience supporting employee populations across a distributed workforce and has strong HR Generalist experience, including understanding and communicating employee labor laws and policies, best practices, and stays up to date on labor laws and policies. This role partners closely with employees, managers, external partners to deliver consistent and compliant employee-centered experience.

🔍 Key Responsibilities

• Provides guidance to employees and managers on agency policies and procedures, labor laws and general HR best practices
• Responds promptly to employee workplace concerns, following internal policies and processes to address concerns and conduct investigations as needed, ensuring legal compliance and working towards a mutual resolution.
• Guides managers through challenging conversations, workplace conflict, and performance improvement discussions, coaching leaders to apply policies correctly and manage issues proactively.
• Conducts and documents employee relations investigations, prepares findings and recommendations, and partners with leadership to implement appropriate next steps.
• Performs exit interviews and integrates findings into regular reporting to inform recruitment and retention strategies.
• Supports HR projects and initiatives related to employee engagement, organizational development, employee records management, and total rewards programs.
• Ensures compliance with all applicable federal, state, and local employment laws and regulations.
• Assists in developing, updating and policies and processes to ensure consistency and compliance across the organization.
• Ensures accurate and confidential employee records and HR documentation in accordance with agency standards and legal requirements.
• Runs HR reports and analyzes workforce data to identify trends, uncover insights, and inform process improvements, retention strategies, and proactive risk mitigation.
• Participates in HR audits, including fiscal, compliance, personnel file, and process audits to ensure organizational and regulatory compliance.

• Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field; HR certification preferred.
• Minimum of five years of related progressive HR experience, with 2 to 3 as HR Generalist capacity, preferably in a diverse and highly regulated and volume environment.
• Demonstrated experience conducting fair, compliant employee relations investigations, with strong knowledge of labor laws and sound documentation practices.
• Skilled in handling sensitive and confidential information with the highest level of discretion.
• Ability to work a remote hybrid schedule, including periodic reporting to headquarters located in South San Francisco.
• Meet all state required conditions of employment as set forth by Community Care Licensing including Fingerprint and Child Abuse Index clearance.
• Need to add driving here too

🏋 Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions. The noise level in the work environment is usually quiet and, at all times is within safe OSHA standards.

• Utilizes computer, phone and standard office equipment for extended periods of time.
• Operates personal vehicle for periodic business-related travel.
• Work onsite, hybrid and remote in an office setting based on business needs.

📌 How to Apply

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Pay Rate: $110,000.00 - $120,000.00 Annually