The RoleYou'll be our HR department's fearless leader - managing one HR Generalist and a contract recruiter, and reporting directly to the COO. In plain English: you're the person who makes sure our 90 humans are hired well, treated fairly, developed thoughtfully, and know where to find the PTO policy.
This is not a "keep the seat warm" role. You'll build things, fix things, and occasionally be the calm in someone else's storm. If you like variety and hate being bored, you'll fit right in.
What You'll Actually Do- The Big Picture Stuff: Develop and implement HR strategies that align with where we're going - workforce planning, engagement, retention, the works. You'll have a seat at the table and be expected to use it.
- The People Stuff: Be the go-to for employee relations, conflict resolution, and the occasional "hey, do you have a minute?" conversations. You create an environment where people feel heard and treated fairly.
- The Finding-Great-Humans Stuff: Oversee recruiting, alongside our contract recruiter - job postings, sourcing, interviews, and onboarding so new folks actually feel welcome on Day One.
- The "Please Don't Let Us Get Sued" Stuff: Keep us compliant with FLSA, FMLA, ADA, EEOC, and Florida's own fun quirks. Maintain accurate records. Be the person who actually reads the regulations (and makes sure the rest of the team understands our obligations).
- The Money-Adjacent Stuff: Administer benefits (health, dental, vision, retirement, wellness) and ensure our comp structures stay competitive. People notice when their paycheck is wrong, and they deserve to use their PTO without worrying about work.
- The Growing-Our-People Stuff: Drive performance management and design development programs so employees can actually get better at their jobs and feel good about their career path here.
- The Written-Rules Stuff: Build and maintain our HR policies and employee handbook so that "what does the policy say?" has a real answer.
- The Team Leadership Stuff: Mentor and support your HR Generalist and contract recruiter. A small team that trusts each other is worth more than a big team that doesn't.
Requirements
What You Bring to the Table- A bachelor's degree in HR, Business Administration, or something similarly relevant. A master's or HR certification (SHRM-CP, PHR) gets you bonus points and bragging rights.
- 5-7 years of progressive HR experience, including at least 2 years leading people. You've managed humans before, not just spreadsheets about humans.
- Solid knowledge of employment law - especially in Florida, where the rules have their own personality.
- Experience in insurance or a regulated industry is a genuine plus (not just something we tacked on at the end).
- Discretion. You will know things. You will keep them to yourself.
- Communication skills that work for both a tense employee conversation and a casual hallway chat.
- Comfort in HRIS systems, payroll software, and Microsoft Office Suite - you don't need to be a wizard, but you should know your way around.
- The ability to juggle competing priorities without dropping the important ones.
- A personal dedication to merit-based performance management.
Ready to Apply?Send your resume and a cover letter. We review applications on a rolling basis, so don't wait until the last minute - accountability starts at the application stage.
In your cover letter, tell us something real. Not a paragraph that could apply to any job at any company. Tell us why you're the right fit for 90 people who actually notice you're there. And, plan to be "there." Being present is a part of the job.
