Legacy Emanuel Hospital & Health Center

Human Resources Generalist

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Human Resources, Business or a related field (or equivalent experience).
  • Two years of applicable HR generalist experience required; three or more years preferred.
  • Advanced proficiency in MS Office and HR applications necessary.
  • In-depth knowledge of HR policies and regulations mandatory for compliance purposes.
  • Experience with LEAN processes and tools is preferred.

Responsibilities

  • Serve as primary contact for employee inquiries in a call center setting.
  • Provide expert guidance on absence management, benefits, compensation, and employee relations.
  • Apply knowledge of laws and regulations to ensure accurate HR support.
  • Collaborate with various departments to resolve inquiries efficiently.
  • Participate in HR and company-wide projects and initiatives actively.
  • Maintain HR data accuracy to comply with regulatory requirements.
  • Escalate complex issues to HR leaders when necessary.

Benefits

  • Remote work flexibility with occasional required on-site presence in Oregon or Washington.
  • Comprehensive employee benefits package available.
  • Initial training and onboarding are provided in-person before transitioning to remote work.
  • Opportunity to work in a team-oriented environment where contributions are valued.
Full Job Description
Overview

In this role, you will use your advanced knowledge of HR policies, strong organizational skills, and collaborative mindset to provide high-value, high-impact support across the organization. Whether answering questions, resolving issues, or guiding employees and leaders through HR processes, your work will make a meaningful difference every day.

 

If you're a service-oriented professional who thrives in a fast-paced, people-centered environment, we encourage you to apply and become part of a team where your contributions matter.

 

Remote Work Details:

  • This is a remote position; however, you must reside in Oregon or Washington.

  • Occasional on-site work may be required at a designated Legacy Health location.

  • Initial training and onboarding may take place in person before transitioning to a remote schedule.

Responsibilities
  • Serve as a key point of contact for Legacy Health employees, delivering responsive and knowledgeable support in a call center environment.
  • Utilize advanced knowledge of organizational policies and HR programs, including:

    • Absence Management

    • Benefits

    • Compensation

    • Employee Relations

    • Employment

    • Business Intelligence

    • Organizational Development

  • Apply understanding of municipal, state, and federal regulations to provide accurate HR guidance and support.

  • Collaborate with HR staff and other departments to resolve inquiries and support organizational initiatives.

  • Facilitate and participate in departmental, divisional, and system-wide projects and initiatives.

  • Maintain accurate HR data to ensure compliance with regulatory requirements.

  • Escalate complex or sensitive issues to appropriate HR leaders or specialists for further investigation and resolution.

Qualifications

Education:

  • Bachelor’s degree in Human Resources, Business or a related field.
  • Relevant experience may be substituted for educational requirements.

Experience:

  • Two years of applicable HR generalist experience; three or more years of HR experience preferred.
  • Advanced use of personal computers, MS Office, and HR applications required.
  • Advanced knowledge and use of HR policies, standards, practices and regulations related to all HR functional areas, internal policies, practices governing payroll and wage and hour to ensure compliance with municipal, state and federal wage and hour law(s).
  • Experience with LEAN processes and tools preferred.

Skills:

  • Requires excellent organizational, customer service, and written and verbal communication.
  • Tact and diplomacy when communicating with customers.
  • Advanced cognitive and analytical skills preferred.
  • Ability to effectively interact with internal and external customers over various communication platforms.
  • Objectively communicate with employees through complex, difficult and emotional issues.
  • Make recommendations to effectively resolve problems or issues, by utilizing judgment that is consistent with standards, practices, policies, procedures, regulation and/or employment law.
  • Ability to collect, report, and participate in presenting data and information to diverse audiences to all levels of the organization is preferred.
Pay RangeUSD $32.96 - USD $47.12 /Hr.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you

About Legacy Emanuel Hospital & Health Center

Legacy Health System is a medical claims processing company providing data verification, claims tracking, and digital conversion solutions. Legacy Health seeks to improve the health and wellness of everyone.

Legacy Health Careers

Joining Legacy Health offers an unparalleled opportunity to become part of a leading team of healthcare professionals dedicated to improving lives with innovative health solutions. The organization is renowned for its commitment to leadership in the medical field and its collaborative team culture.

Explore Job Opportunities

Legacy Health is actively seeking skilled individuals who are passionate about making a difference in healthcare. With a variety of job opportunities available, candidates can find positions that match their skills and career ambitions. From clinical roles to administrative positions, Legacy Health is committed to hiring top talent to enhance their service delivery.

Experience Professional Growth

At Legacy Health, career growth is a priority. The company supports professional development through comprehensive training programs, including leadership training and diversity training, ensuring that every team member has the resources to thrive professionally. Employees are encouraged to advance their careers within the company, fostering a culture of internal growth and opportunity.

Internship Programs

For those starting their careers, Legacy Health offers robust internship programs designed to provide hands-on experience in a supportive environment. Interns at Legacy Health gain valuable industry knowledge and practical skills, which are essential for future employment in the healthcare sector.

Benefits and Culture

Legacy Health is committed to providing a supportive work environment where diversity and innovation are celebrated. The benefits package at Legacy Health is designed to support the well-being and financial security of its team members and their families, contributing to a positive work-life balance. The company culture promotes teamwork, respect, and inclusivity, making Legacy Health a desirable workplace for many professionals.

Join the Legacy Health Team

Legacy Health is continuously looking for curious, creative, and solution-driven team players. Explore open positions that align with your skills and interests on the Legacy Health Careers page. Each position offers a chance to contribute to a team that values innovation and quality care.

Prepare for Your Interview

To join Legacy Health, start by submitting a detailed resume that highlights relevant experiences and skills. Prepare for the interview process by researching the company’s values and recent initiatives. This preparation shows dedication and can significantly impact the hiring decision, paving the way for a rewarding career at Legacy Health.

Networking and Career Insights

Stay connected with Legacy Health by joining their professional network. Engage with current employees, gain insider perspectives, and keep up to date with the latest in healthcare innovation and job openings. Networking can open doors to numerous opportunities within Legacy Health and beyond.

Stay Informed with Legacy Health Careers Blog

For more insights and tips on building a successful career at Legacy Health, subscribe to the Careers Blog. Receive updates on new job openings, company news, and professional development opportunities directly to your inbox.

Job Alert Emails

Personalize your subscription to receive job alerts and insider tips tailored to your preferences from Legacy Health. Discover the exciting and rewarding career opportunities that await in the field of healthcare. By joining Legacy Health, professionals embark on a career path filled with opportunities for growth, leadership, and meaningful contributions to the community.
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