Human Resources Director

Greencroft Communities

$85K — $100K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Associate degree in HR, business, or related field, or 5-10 years equivalent experience required.
  • Bachelor's degree is strongly preferred.
  • Prior HR, payroll, and recruitment experience required.
  • Experience supervising or leading HR team members preferred.
  • Knowledge of employment practices, team member relations, and HR compliance is essential.
  • Strong communication, organization, and problem-solving skills needed.
  • Experience with HRIS platforms is required.

Responsibilities

  • Lead and direct Goshen HR team members day-to-day.
  • Collaborate with leadership to assess staffing needs.
  • Develop proactive recruitment and retention strategies.
  • Support the hiring process, including reviewing applications and interviewing.
  • Train managers on effective hiring practices.
  • Build relationships with supervisors and team members for practical HR guidance.
  • Manage leaves of absence, workers' compensation claims, and unemployment matters.

Benefits

  • Involvement in campus leadership meetings and initiatives.
  • Support for team member benefits and questions.
  • Opportunities for process improvement and strengthening communication.
  • Active participation in team member recognition activities.
  • Potential for professional development within a collaborative environment.
Full Job Description
Greencroft Goshen • Goshen, IN (Onsite Position)

Schedule: M-F 8A - 5P: The typical workday concludes around 5:00 p.m.; however, occasional extended hours may be needed based on meetings, deadlines, and organizational priorities, including the Manager on Duty rotation.

Your Role on the Team

As our Human Resources Director, you will:
  • Lead, support, and provide day-to-day direction to designated Goshen HR team members.
  • Partner with campus leadership and department managers to understand current and future staffing needs.
  • Develop and oversee proactive recruitment and retention strategies.
  • Support application review, interviewing, hiring, and pre-employment processes.
  • Train and guide managers and peer interviewers on effective, consistent hiring practices.
  • Build trusted relationships with supervisors and team members while providing practical HR guidance.
  • Interpret and consistently apply HR policies, procedures, and employment practices.
  • Advise leaders on employee relations matters, performance concerns, corrective action, and workplace issues.
  • Escalate sensitive or high-risk matters to the Chief Human Resources Officer and other leaders as appropriate.
  • Administer and track leaves of absence, required documentation, and return-to-work arrangements.
  • Coordinate workers• compensation claims, incident documentation, investigations, and transitional-duty plans.
  • Respond to unemployment claims, requests for information, and appeals.
  • Support team member benefit eligibility, enrollment, changes, terminations, and team member questions.
  • Oversee HRIS administration and help maintain accurate team member records and HR data.
  • Process assigned payroll adjustments, retroactive pay, additional earnings, and court-ordered garnishments.
  • Help maintain accurate OSHA, EEO, payroll, benefit, and employment records.
  • Support compensation reviews and related communication with campus leaders.
  • Participate in campus leadership meetings, team member recognition activities, and organizational initiatives.
  • Conduct timely performance feedback sessions, including 90-day and annual reviews.
  • Identify opportunities to strengthen processes, communication, team member experience, and HR service.
  • Participate in campus leadership responsibilities, including the Manager on Duty rotation and other campus support programs as assigned.

What You'll Bring
  • An associate degree in human resources, business, or a related field - or five to ten years of equivalent experience - is required.
  • A bachelor's degree is strongly preferred.
  • Previous experience in human resources, payroll, and recruitment is required.
  • Experience supervising or leading HR team members is strongly preferred.
  • Knowledge of employment practices, team member relations, benefits, leave administration, workers• compensation, and HR compliance.
  • Strong communication, organization, judgment, and problem-solving skills.
  • The ability to handle confidential and sensitive information with professionalism and discretion.
  • Experience with HRIS platforms and employee recordkeeping.
  • Familiarity with healthcare, senior living, or the Greencroft organization is beneficial.
  • SHRM certification is preferred.


Join a collaborative organization where your experience, ideas, and leadership can make a meaningful difference. Apply today!

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